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A world leader in innovative, casual footwear, Crocs, Inc., is dedicated to the future of comfort. Our original and most famous style, the Classic Clog, is instantly recognized around the world — and for good reason: since 2002, we’ve sold more than 600 million pairs in over 90 countries! We achieved our status as a global leader in the casual footwear category by taking an inherently simple approach to uniting style, modern comfort, and value.
Job Responsibility:
Deliver outstanding service to our consumers using our C.H.A.R.M service model
Leads the store team in surpassing performance metrics including sales, consumer service, and charms
Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
Lead visual presentation, product flow, replenishment, and operational standards throughout the store
Build Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent
Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc
Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Requirements:
Must be 18 years or older
4+ years of total retail experience, preferably with previous Store Manager experience
Proven leadership skills with the ability to challenge, empower, and drive team results
Strong communication skills (written and verbal)
A valid driver’s license and clean driving record may be required
Desire to succeed in a high-growth, fast-paced retail environment
Flexibility in work schedule including availability for nights, weekends, holidays, and extended hours
Ability to move merchandise with appropriate equipment
Ability to place and arrange items on all shelves and racks
Ability to climb and descend ladders carrying merchandise
Ability to lift 30 pounds or more with assistance
Ability to be on your feet for at least 8 hours per shift
Ability to continuously move around all areas of the store
Ability to also be required to stand, walk, kneel, or balance for a duration of time
Ability to read instructions, reports, and information on computer/register screens and to key information into the computer
What we offer:
medical, dental, and vision coverage
life and AD&D
short and long-term disability coverage
paid time off
employee assistance
participation in a 401k program that includes company match
many other additional voluntary benefits
eligible to participate in a company incentive program