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Manager, Resource Planning & Ops Strategy

United States, Dallas · Job Posted January 31, 2026
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Job Description

A new addition to the team, the Manager of Resource Planning & Ops Strategy will provide vital support to the broader operational team, helping ensure the smooth execution of day-to-day activities that enhance the lounge operation and guest experience. This role will have a primary focus on developing, testing, implementing and budgeting a standardized labor model within Airport Dimensions’ proprietary and strategic partner business units. This role will support ongoing labor initiatives such as zero-base and ongoing budget building initiatives, overseeing proper labor dollar allocation, job description and functionality, and initiatives and staffing requirements within unionization efforts.

Job Responsibility

  • Labor Modeling
  • Operational and Guest Experience (GX) Support
  • Process Optimization & Continuous Improvement
  • Supporting Operational Strategy & Insights

Requirements

  • Organizational and Time Management Skills
  • Communication & Interpersonal Skills
  • Critical Thinking & Problem-Solving
  • Strategic Thinking & Collaboration
  • Data Interpretation & Reporting

What we offer

  • 100% employer paid medical, dental, life & LTD insurance for employees
  • 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
  • Supplemental Insurance including STD, additional Life
  • Priority Pass Membership
  • Global Mentoring Program
  • Wellness Programs
  • Lifestyle Benefits

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