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A new addition to the team, the Manager of Resource Planning & Ops Strategy will provide vital support to the broader operational team, helping ensure the smooth execution of day-to-day activities that enhance the lounge operation and guest experience. This role will have a primary focus on developing, testing, implementing and budgeting a standardized labor model within Airport Dimensions’ proprietary and strategic partner business units. This role will support ongoing labor initiatives such as zero-base and ongoing budget building initiatives, overseeing proper labor dollar allocation, job description and functionality, and initiatives and staffing requirements within unionization efforts.
Job Responsibility:
Labor Modeling
Operational and Guest Experience (GX) Support
Process Optimization & Continuous Improvement
Supporting Operational Strategy & Insights
Requirements:
Organizational and Time Management Skills
Communication & Interpersonal Skills
Critical Thinking & Problem-Solving
Strategic Thinking & Collaboration
Data Interpretation & Reporting
What we offer:
100% employer paid medical, dental, life & LTD insurance for employees
100% match to your 401k deferrals (limited) with 100% vesting at 6 months
Supplemental Insurance including STD, additional Life