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In a High- Reliability Organization, the Manager Quality Management, reporting to the Director of Quality, is responsible for support of the quality management program throughout the hospitals. This individual will demonstrate their expertise in quality management, risk management, and performance improvement. Responsibilities in this role include the facilitation of continual regulatory preparedness, specialized QM projects, and mastery of the PDSA project life cycle, and being able to manage teams to the desired objective. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, develop solutions, and implement changes with a strong focus on improving quality outcomes and results.
Job Responsibility:
Facilitation of continual regulatory preparedness
Management of specialized QM projects
Mastery of the PDSA project life cycle
Managing teams to the desired objective
Applying clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, develop solutions, and implement changes with a strong focus on improving quality outcomes and results
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Communicate effectively to different audiences
Requirements:
Bachelor’s degree of Science in Nursing or other related field required
Master’s degree preferred
Three years of healthcare experience
Two years of quality management experience
CPHQ (Certified Professional in Healthcare Quality) preferred upon hire or within 2 years
Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools
Knowledgeable on High-Reliability Principles and PDSA methodology
Proficient in Quality Leadership and Integration
Proficient in Performance and Process Improvement
Foundational in Population Health and Care Transitions