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Manager Quality Management

United States, San Antonio · Job Posted March 01, 2026
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Job Description

In a High- Reliability Organization, the Manager Quality Management, reporting to the Director of Quality, is responsible for support of the quality management program throughout the hospitals. This individual will demonstrate their expertise in quality management, risk management, and performance improvement. Responsibilities in this role include the facilitation of continual regulatory preparedness, specialized QM projects, and mastery of the PDSA project life cycle, and being able to manage teams to the desired objective. This role is expected to apply clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, develop solutions, and implement changes with a strong focus on improving quality outcomes and results.

Job Responsibility

  • Facilitation of continual regulatory preparedness
  • Management of specialized QM projects
  • Mastery of the PDSA project life cycle
  • Managing teams to the desired objective
  • Applying clinical knowledge and analytical skills to assist the Director of QM and leadership in identifying opportunities, develop solutions, and implement changes with a strong focus on improving quality outcomes and results
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Communicate effectively to different audiences

Requirements

  • Bachelor’s degree of Science in Nursing or other related field required
  • Master’s degree preferred
  • Three years of healthcare experience
  • Two years of quality management experience
  • CPHQ (Certified Professional in Healthcare Quality) preferred upon hire or within 2 years
  • Proficient in computer skills using EXCEL, PowerPoint, MS Office, and Flowchart tools
  • Knowledgeable on High-Reliability Principles and PDSA methodology
  • Proficient in Quality Leadership and Integration
  • Proficient in Performance and Process Improvement
  • Foundational in Population Health and Care Transitions
  • Proficient in Health Data and Analytics
  • Proficient in Regulatory and Accreditation
  • Proficient in Patients Safety
  • Foundational in Quality Review and Accountability
  • Foundational in Professional Engagement

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