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The Manager, Quality Assurance is responsible for overseeing the Quality Management System (QMS) as per ISO 13485 / FDA QSMR medical-device Regulation. In addition, this position is responsible for ensuring that the product quality is compliant with the customer requirements. This role provides day-to-day leadership of the quality function, ensures compliance with applicable standards and regulations, and partners with Plant Manager for product or process enhancements. The position is critical in supporting the site's ongoing operational expansion—from single-shift to multi-shift production—while preserving product quality, process control, and QMS integrity.
Job Responsibility:
Maintain, oversee, and continually improve the ISO 13485–compliant and FDA QSMR/QSR–compliant QMS
Develop, revise, and implement QMS procedures, work instructions, and controlled documents
Ensure QMS performance and control during operational expansion
Ensure product quality for sterile disposable medical products, including in-process inspections, final inspections, packaging operations, sterilization and environmental controls
Monitor and analyze quality trends across all shifts
drive investigations and corrective actions for nonconformances, scrap, and process deviations
Partner with Operations and Engineering to support validation and re-validation activities (IQ/OQ/PQ) and continuous improvement projects
Lead and direct sterilization compliance and performance
Lead and direct cross-functional evaluation of process and design changes
Lead and direct employee training programs
Lead and direct complaint handling, MDR evaluation support, and post-market surveillance activities
Own the CAPA system
Represent the company during ISO audits, FDA inspections and customer audits
Support and/or lead regulatory submissions (e.g., 510(k), letters to file) as needed
Lead and direct supplier qualification, auditing, SCARs, performance monitoring, and quality agreements
Establish and track site quality metrics, objectives, and dashboards aligned to company goals
Prepare and present QMS performance and quality data during Management Reviews
Lead and develop Quality Technicians, Inspectors, and support roles across multiple shifts
Serve as the site Management Representative for QMS compliance
Requirements:
Minimum 5–7 years in a regulated manufacturing industry (medical device, pharma, biotech, or similar)
Bachelor’s degree in engineering, Quality, Life Sciences, or related field
Hands-on experience maintaining product quality and QMS performance while expanding a manufacturing operation from one shift to two (or similar multi-shift expansion)
Deep knowledge of FDA QSR/QSMR, ISO 13485, and medical-device quality principles
Strong background in complaint handling, CAPA, nonconformance management, and quality metrics
Experience supporting or managing validations (IQ/OQ/PQ)
Demonstrated ability to lead and develop quality teams
Excellent written and verbal communication skills
Nice to have:
Experience with disposable medical devices manufacturing or sterile packaging
Supplier quality audit experience (lead auditor certification a plus)
Experience with process improvement methodologies (Lean, Six Sigma, etc.)
What we offer:
comprehensive and competitive range of benefits
generous 401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting