Manager Quality Assurance Excellence and Innovation

• Act as site SME and business process owner for training and Learning Management System and represent Singapore site in the Learning and Performance global network
• Lead and mentor staff in Team
• Support SME and Functional Area Managers as clients of training process, provide infrastructure for training material development and effective deployment and monitoring
• Plan, coordinate, implement and monitor GMP training programs and initiatives
• Assist in investigations and CAPAs by identifying human performance factors and improvement opportunities
• Provide Training impact and assignment requirements to SOP revisions and Change Controls
• Represent Training program in internal and external inspections representing areas of responsibility
• Ensure training records are accurate and readily available during inspections
• Ensure training related metrics and KPIs are monitored and analyzed for site management review and corporate management reviews
• Manage New Hire Orientation training and scheduling
• Support Quality Systems activities
• Partner with ASM Quality leadership to define and execute strategic priorities
• Coordinate governance forums and ensure timely follow-up on goals and other action items
• Drive initiatives related to Safety, Quality, and Compliance as foundational priorities
• Govern, Drive and Monitor progress on ASM Quality ideation and projects
• Represent ASM for Quality CI and AI network
• Ensure key performance metrics are monitored at Site QLT level for early identification of risks and weak signals
• Champion initiatives under Continuous Improvement + AI and Digital projects
• Act as liaison between Quality sub-functions (QA, QC, MSQA, Compliance/QMS) and other site functions
• Support talent retention and staff development processes for ASM Quality
• Prepare dashboards, and presentations for internal and external stakeholders
• Champion initiatives to promote staff engagement programs

• Doctorate degree
• Master’s degree and 2 years of directly related experience
• Bachelor’s degree and 4 years of directly related experience
• Diploma and 8 years of directly related experience
• 8+ years of experience in the pharmaceutical industry
• Training experience in GMP environment preferred
• Proven leadership in cross-functional project management and strategic planning
• Strong communication, influencing, and stakeholder management skills
• Familiarity with compliance frameworks (EMA, HSA, FDA) and GMP standards

Training experience in GMP environment preferred

• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits