Manager Propositions, HSBC

HSBC

Location:
United Arab Emirates

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Manager Propositions, UAE – 0000LT83: HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. Their wealth offering is enhanced through best-in-class manufacturing capabilities in Asset Management and Insurance. The role is reporting into the Head of Segment, UAE, with accountability for the Advance, Personal Banking (PB) propositions.

Job Responsibility:

Growing the Advance and PB franchise & be accountable for portfolio growth and growing market share in emerging affluent space
Delivering Global VSIPs, Local VSIP, Optimization & building differentiation
Managing the collaboration across WPB teams/ Group & Driving client insight Programme and analysis on client segmentation (X-sell PB/ Advance Salary etc.)
Embed covered propositions initiatives and roll out other Group strategic initiatives & manage the core propositions to increase overall customer value inc. Commercialization of campaigns
Build a strong retail sales funnel to support channels & Co-ordination with Products, digital, CIM to boost sales efficiency
Working with Group and the local Distribution teams, the role holder is responsible for growing the Advance and PB franchise, enhancing the customer experience and deepening of these client relationships
Owns proposition goals with accountability for customer growth targets, manages above and below the line initiatives for the proposition and executes local campaigns, through working closely with WPB Marketing and ensuring all customer solutions and offers add value to the customers, are competitive in the marketplace and align with the Group strategy
The role holder is also responsible for understanding our target customers and the drivers behind customer behaviors, driving client insight Programme and analysis on client segmentation, the competitive landscape and market trends
Work with product teams as required to ensure new products align with proposed segments ensuring an appropriate level of insight and research is used in the establishment of new products
The role holder will support other Proposition initiatives (e.g. relating to Premier, Corporate Employee Programme), depending on workload and priorities agreed within the team

Requirements:

Graduation degree is a must to secure a UAE Visa and Work Permit
Relevant experience in Retail Banking and Wealth Management
Senior exposure of propositions, wealth management, product management or sales distribution
Depth of exposure and proven experience with mass affluent client segments
Experience in the Retail and / or international segment preferred
Solid experience of working with Marketing and Customer Insights
Truly customer centric with great attention to details that makes difference on customer experience
Proficient to translate customer needs into products and channel requirements
Experience in commercial management across products and customer segments
Broad knowledge of digital products and digital market trends, scrum methodology, social ecosystem
Results oriented with high performance standard
Excellent relationship building and with strong interpersonal and influencing skills
Excellent presentation and pitching skills
Strong ability to navigate conflicting strategic priorities and decisions
Excel expertise is required

Nice to have:

Experience in the Retail and / or international segment preferred
Solid experience of working with Marketing and Customer Insights
Broad knowledge of digital products and digital market trends, scrum methodology, social ecosystem
Truly customer centric with great attention to details that makes difference on customer experience

What we offer:

HSBC is committed to building a culture where all employees are valued, respected and opinions count
Providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment
Diversity benefits for customers, business, and employees

Additional Information:

Job Posted:
September 22, 2025

Expiration:
September 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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