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Capital One Logo Capital One · Finance

Manager, Project Management - Small Business Bank Governance & OKRs

United States, McLean 138100.00 - 173400.00 USD / Year · Job Posted March 04, 2026
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Job Description

The Manager of Project Management in the Small Business Bank(SBB) is responsible for the execution of the Small Business Bank’s governance, well-managed, and goal setting routines. This role ensures that SBB Leadership remains informed through well-managed business reviews and that the SBB’s OKR (Objectives and Key Results) are accurately tracked and maintained. This role will interface with senior leaders and teams across a variety of functional areas within and outside of the Small Business Bank.

Job Responsibility

  • Lead monthly and quarterly business routines by collecting data, status updates, and talking points from across the organization for MBRs, QBRs, and Regulatory Updates
  • Package and finalize reporting decks for the SBB leadership team, ensuring high quality and consistency across all submissions
  • Support the annual OKR development process in collaboration with the SBB Leadership team
  • Partner with the Retail Bank PMO to ensure SBB stays aligned with broader enterprise best practices
  • Manage monthly OKR collection process
  • Act as the go-to resource for OKR Owners and Responsible Associates and provide guidance navigating off-cycle changes
  • Serve as a core member of the SBB Intake Working Group to evaluate and prioritize new business initiatives
  • Review incoming intake forms for completeness, ensuring that scope, "Definition of Done," and resource requirements are clearly defined before moving to leadership
  • Prepare intake data for leadership review sessions, enabling leadership to make informed decisions regarding capacity, trade-offs, and strategic alignment
  • Maintain and oversee SBB PMO playbook of templates used for all top of house level programs
  • Keep the PMO team confluence page up to date

Requirements

  • At least 4 years of experience in Project Management, Business Operations, or Chief of Staff support roles
  • At least 1 year of experience managing Objectives and Key Results (OKRs) or similar performance-tracking methodologies (Key Performance Indicators(KPIs), Balanced Scorecards)
  • Collaborate effectively with stakeholders at all levels, including senior leaders, to influence key outcomes for the business
  • Maintain acute attention to detail, exceptional organization, and rigorous commitment to quality in all aspects
  • Identify risks and issues proactively, and apply sound judgment to mitigate and/or escalate
  • Results driven

Nice to have

  • Strong communication skills with the ability to interface with a wide range of stakeholders, including senior leadership
  • Strong problem solving skills
  • 3+ years of Experience with Intake and Prioritization frameworks (assessing business cases or project requests)
  • 3+ years of experience with working in an ambiguous environment, specifically the ability to take raw updates from various teams and synthesize them into a cohesive narrative
  • Certification in Project Management (CAPM/PMP) or specialized training in Objectives and Key Results (OKR) coaching

What we offer

  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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