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Capital One Logo Capital One · IT - Administration

Manager, Project Management - PULSE Implementations

United States, Houston Employment contract 138100.00 - 157700.00 USD / Year · Job Posted May 31, 2026
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Job Description

The PULSE Implementation team is an essential part of PULSE organization and one of the first opportunities to interact with our customers. Providing superior customer service, we assist financial institutions and Processors in implementing first class industry products to facilitate transactions with their customers. As a Manager, Project Manager on our team, you will manage diverse customer projects from initiation to completion, providing product knowledge and high-quality project management practices. You will be considered the “Quarterback” that connects stakeholders and technical experts to align on requirements and timelines. Leveraging cross-functional teams, you will have knowledgeable professionals for collaboration and quick problem solving. Additionally, you will provide leadership as an inspiring people manager, dedicated to guiding and mentoring team members to accelerate their professional development and drive superior team results.

Job Responsibility

  • Work on large and small scale projects that have a direct impact on the company
  • Drive projects based on defined priorities
  • ensure scope of deliverables, timelines and budget are met
  • identify risks and issues and mitigate and / or escalate as needed
  • Act as a dedicated people leader, coaching and mentoring team members to foster their professional development and elevate overall team performance
  • Plan, design, manage and execute project plans to ensure delivery
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Forge relationships with key stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business process
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

Requirements

  • Bachelor's Degree or Military experience
  • At least 6 Years of Project Management experience
  • At least 2 years of people manager experience

Nice to have

  • Masters or MBA degree
  • 7+ years of Project Management experience
  • PMP, Lean, Agile or Six Sigma certification
  • Experience working in Financial Services
  • Experience working in Sharepoint, Smart sheets, Excel, or Google Sheets
  • Work experience achieving results with complex projects

What we offer

  • Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • comprehensive, competitive, and inclusive set of health, financial and other benefits
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