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Ogury Logo Ogury · IT - Administration

Manager, Programmatic Services

United States, New York City 100000.00 - 112500.00 USD / Year · Job Posted February 18, 2026
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Job Description

This role is a key member of the Americas Client Services Team, focusing exclusively on our Programmatic Business. Operating as a player/coach, this individual will manage their own book of programmatic business while also managing a team of Programmatic Services Managers, who each have their own book of business. The primary goal of this role is to drive client retention and satisfaction by ensuring best-in-class delivery and performance across all programmatic business.

Job Responsibility

  • Lead, coach, and develop a team of Programmatic Services Managers, including performance management and professional growth
  • Own escalation management and ensure successful launch, optimization, and delivery of programmatic campaigns that meet client KPIs
  • Manage a personal book of high-value programmatic accounts while modeling best-in-class campaign execution
  • Partner with Sales and Product to improve workflows, share client insights, and influence overall business strategy
  • Drive client satisfaction and retention through data-driven insights, standardized best practices, proactive communication, and industry expertise

Requirements

  • Good start-up mentality
  • quick and autonomous learner who thinks creatively to solve client challenges
  • attention to detail
  • diligent, proactive, organized, accountable, and highly-motivated team player
  • quick learner of new technologies, tools, and processes
  • ability to adapt to changing tides
  • strong time management and written communication skills
  • familiarity with third-party tracking and online ad serving concepts
  • solid communication skills and confidence communicating with other areas of the business
  • very analytical
  • can organize and process large amounts of data and turn these into actionable items
  • proactively anticipate client needs and are committed to consistently exceeding service expectations

What we offer

  • A competitive compensation package
  • Flexibility in working hours and location
  • Comprehensive benefits coverage
  • 401K plan with a company match
  • Generous holiday and leave allowance, in addition to national holidays
  • A strong focus on the well-being of our team members, with access to both physical and mental health resources
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