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The Manager of Production, is responsible for managing the production department, achieving desired goals in efficiency, on-time performance, and quality control. Provide leadership to production employees and create a positive work environment, consistently giving performance feedback to employees. This role also oversees the Bindery and Finishing Departments, ensuring quality, workflow efficiency, and proper staffing.
Job Responsibility:
Manage performance, including regular performance feedback, annual evaluations, goal setting, and improvement plans
Production management
have an understanding of the lettershop process
Ensure all Lettershop employees are properly trained on equipment and processes
Oversee daily operations of the Bindery Department
Ensure all Bindery staff are properly trained on equipment, safety protocols, and production processes
Monitor Bindery production schedules to ensure deadlines are met
Implement and maintain quality control standards for all bindery output
Manage workflow between Bindery, Lettershop, and other related production areas
Identify areas of improvement and work with the Lettershop team and other departments to initiate and execute process improvement initiatives
Ensure a safe, clean, and organized work environment
Maintain respectful communication and interdepartmental relationships
Hold accountable supervisors, leads and employees to the established quality procedures
Work with members of the management team on all changes or deviations from the original work order
Coordinate with the Scheduler & Maintenance to schedule preventive maintenance
Represent the Lettershop Department in the weekly cross-functional team meeting
Prepare and conduct regular Department Meetings
Partner with Human Resource and Talent Acquisition in retaining and acquiring talent for the Lettershop team
Requirements:
Associate’s degree from an accredited university is preferred
Minimum 3-5 years supervisory experience managing 5-8 ppl and leading a team of 30-50 ppl across multiple shifts
Print and Mail Production is preferred but not required
Experience managing production in the direct mail industry STRONGLY preferred
Previous experience in print production management, with specific experience in letter shop operations preferred
Strong leadership and management skills
Excellent organizational and time management abilities
Thorough understanding of printing processes, equipment, and materials
Knowledge of quality control principles and practices
Excellent communication and interpersonal skills
Must be able to be able to stand on feet for at least 8 hours/day
Must be able to lift up to 50 pounds
What we offer:
on-the-job training
competitive benefits
paid holidays
paid time off
career advancement opportunities
temperature controlled, bright, and clean facilities
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