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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. This Product Manager role, focused on Spend and Account Takeover (ATO), is critical for customer safety. The team’s mission is critical for the bank's growth and security: to make it seamless for good customers to transact while protecting the bank and our customers from fraud, scams and risk.
Job Responsibility:
Managing Account Takeover Detection, Alerting, and Decisioning
Responsible for the associate and customer experience after an automated decision flags them for risk
Defining and building our next-generation of machine-learning models and policies to identify and protect our customers from emerging threats
Partnering with teams across the organization to guide customers and associates through the decisions those models and policies make
Requirements:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice to have:
Experience translating business strategy and analysis into consumer facing digital products
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being