This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Transform Messaging & Intake: Focus on how we communicate with customers and receive critical documentation, ensuring our messaging and document intake processes are accurate, transparent, and effortlessly integrated into the case lifecycle
Bridge the Enterprise: Act as a key partner to Card, Enterprise, and other Bank teams to extend services from their platforms into our Bank Core Case environment, ensuring we minimize "arbitrary uniqueness" across the customer experience
Scale Through Reusability: Identify and build reusable tasks and services that support multiple areas of the Bank, finding opportunities to automate existing services and drive significant operational efficiency
Lead with Data: Use quantitative data to refine investment decisions and prioritize builds that are scalable to other use cases across the ecosystem
Ideate on the Future of Service: Identify new opportunities for innovation that and supports a servicing world that encompasses Gen AI
Requirements:
Bachelor’s Degree or military experience
At least 3 years of experience working with cross-functional teams to deliver consumer or platform experiences
At least 3 years of experience working on the core product platforms that power digital experiences
At least 3 years of digital industry experience
Nice to have:
MBA or Master’s degree
At least 2 years of experience as a Product Owner in an Agile development process
Experience with machine learning or AI-driven automation
What we offer:
Supportive Leadership: A highly supportive and “bought in” leadership environment
Growth: Continuous learning budget and the opportunity to work alongside superstar product and engineering leaders
Impact: You will dream and you will ship, directly impacting the financial health of millions of customers
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being