Manager, Product Management - US Card Customer Services & Strategy Job at Capital One (McLean, Virginia)

Senior Associate, Product Management - Customer Services & Strategy (US Card)

Product Management at Capital One is a booming, vibrant craft that requires reim...

Location

United States , McLean, Virginia; Richmond, Virginia; Chicago, Illinois; New York, New York

Salary:

99100.00 - 135700.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Job Responsibility

Collaborate with tech teams to build comprehensive acceptance criteria
Breakdown business epics into features and user stories
Use hypothesis-driven assessment of data
Own and prioritize feature development roadmaps
Work autonomously in an agile environment to conduct research and develop features
Collaborate with designers, technologists, data scientists and subject-matter experts
Deliver well-managed product platforms
Articulate a succinct product roadmap

What we offer

Performance based incentive compensation (cash bonus(es) and/or long term incentives)
Comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

New

Senior Manager, Product Management - US Card Core Platform & Servicing

Senior Manager, Product Management - US Card Core Platform & Servicing. Product ...

Location

United States , McLean; Richmond; Chicago; New York

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Champion Human-Centered Product Discovery
Drive Business Strategy & Value Maximization
Partner for Technological Excellence & Stewardship
Act as a Transformational & Strategic Leader

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits

Fulltime

Commercial Counsel

Column is growing its in-house commercial legal team to own the legal infrastruc...

Location

United States , San Francisco

Salary:

200000.00 - 250000.00 USD / Year

Column

Expiration Date

Until further notice

Requirements

6+ years as a practicing lawyer
law firm experience in a technology transactions or fintech practice and/or in-house experience at a fintech or financial institution
ability to independently draft and negotiate commercial agreements, with a strong understanding of both contract law and commercial transactions
experience with complex commercial negotiations
comfort with project management, deadlines, and juggling execution across multiple initiatives for multiple stakeholders

Job Responsibility

Own complex agreements end-to-end: Structure, draft, and negotiate complex customer, and vendor, and third-party agreements covering a broad range of banking products and services, including agreements related to payments and money movement service and banking partnerships inclusive of deposit account, card, and lending programs
Build and manage legal playbooks and templates that scale: Develop and maintain templates and inventories of contracts, terms of services, notices, and disclosures for the Bank’s products, services, and distribution channels that enable speed without sacrificing quality
Negotiate: Lead negotiations with high-growth fintechs and enterprise customers, balancing commercial priorities with regulatory requirements
Develop strong cross-functional partnerships: Work closely with the Sales and Business teams to understand the Bank’s goals, strategy, and risk tolerance for each deal in order to develop an efficient and risk-based contracting strategy
Expand into additional areas of law: As the fourth member of our growing Legal team, you'll support each other with novel research, product and regulatory advice, exam management, subpoena responses, litigation deliverables, and corporate governance materials
Help us level up how Legal operates: Serve as a thought partner to the business and legal to support Column's ongoing growth through improvements to bank agreements, policies, and legal processes

What we offer

Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents
Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
401k plan, including self-directed brokerage options
Flexible time-off policy - take the time off that you want and need to relax and recharge
100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
Up to $4,500 in annual reimbursements for backup childcare
Catered lunches and dinners for SF employees
Commuter benefits, including paid transportation to-and-from the office

Fulltime

Principal ML Engineer, ML Platform Engineering

Xometry is seeking a Principal Machine Learning Engineer to join our core machin...

Location

United States , North Bethesda

Salary:

140000.00 - 182000.00 USD / Year

Cherry Ventures

Expiration Date

Until further notice

Requirements

At least 7 years of experience in machine learning engineering, software engineering, data science, or similar technical role
A bachelor’s degree is required, but an advanced degree (M.S. or PhD) in computer science, machine learning, AI, or a related field is preferred and may substitute for some years of experience
Demonstrated experience designing and deploying cloud infrastructure (AWS preferred) to support machine learning, and machine learning models, with considerations for scale, reliability and security
Deep understanding of the machine learning lifecycle and related infrastructure needs - feature stores, a/b testing, model registration, drift detection, automated retraining, etc
Strong technical expertise. You will need to either have or demonstrate the ability ability to quickly build technical expertise in the following: Software engineering principles, including parallel and distributed computing, version control, reproducibility, and continuous integration
Machine learning techniques and algorithms, with emphasis on their impact to infrastructure implementation Including large-scale language and vision models (Transformers, GPT, VLMs, LLMs), deep learning (PyTorch, Tensorflow)
Infrastructure as Code (IaC), especially Terraform
REST API design and implementation
Object oriented and functional programming in Python
Multimodal data processing (e.g., combining text, image, and 3D data)

Job Responsibility

Hands-On Technical Leadership: Adopt a 'lead by example' approach by actively coding and troubleshooting, as well as creating documentation and technical diagrams
Teaching & Mentorship: You will serve as a mentor and guide to engineers across the organization, teaching and mentoring them to grow their skills
Code Review: You will do code review and mentor others within the organization regarding best practices in ML Engineering
Operational Excellence: Guarantee the delivery of superior infrastructure and software that not only meets but exceeds customer expectations, while aligning with the strategic business timelines
Collaborative Strategy: Forge strong partnerships with product managers, data scientists, and company leadership to promote a culture of open communication and integrated team dynamics
Guide Innovation: Champion the adoption of cutting-edge technologies, methodologies, and practices to enhance problem-solving efficiency and effectiveness across the AI/ML organization.

What we offer

401(k) match
medical, dental and vision insurance
life and disability insurance
generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
EAP, other wellbeing resources

Fulltime

Senior Engineering Manager - Money Movement

We are seeking an enthusiastic Engineering Lead to join the Financial Products O...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

12+ years of tech experience, including 6+ years of management
Leading organizations of 40+ engineers
Experience in owning and driving your KPI metrics
Prior experience in relevant fintech domains, such as card issuing, payment processing, lending/capital, money movement, is a major plus

Job Responsibility

Be a leader - define strategies to improve technical performance of your domain and better serve your customers (regardless of internal or external)
Raise the bar - you help us raise ambitions and set a new standard on quality, reliability and robustness by driving systematic as well as tactical changes in the engineering systems, process and practices, as well as team culture
Build and motivate high throughput teams. You are constantly optimizing for the team’s decision making and execution, ensuring they are unblocked and are making decisions balancing short-term deliveries vs long-term scalability and sustainability
Be a collaborator and team player for Adyen - that translates into being a close partner with our product team to design, define, and shape products and services
with other product teams to understand and address customer needs
with other functions to define how things work end-to-end
Acquire and retain great talent for Adyen

Public Cloud Windows Engineer

The Lead Public Cloud Windows Engineer is responsible for advanced technical sup...

Location

United States , Plano

Salary:

68000.00 - 78202.00 USD / Year ▼

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field
At least two of the following certifications (or equivalent experience): Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect / SysOps Administrator, Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert, Google Professional Cloud Architect / Engineer, Oracle Cloud Infrastructure Architect Associate/Professional
5+ years of hands-on experience in cloud Windows engineering, operations in a 24*7 production support model
3+ years multi-cloud experience (must have hands-on in at least 4 of AWS/Azure/GCP/OCI
familiarity in all is preferred)
In-depth expertise in provisioning, configuring, securing, supporting, and optimizing Windows Server systems (2012/2016/2019/2022) in enterprise environments
Expertise with optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI
Strong experience in managing compute, storage, networking, and system services on Windows platforms
Proficient in system designs, architecture, deployment, performance tuning, and troubleshooting of Windows servers
Skilled in scripting languages such as PowerShell and Python for automation and system management

Job Responsibility

Provide support for Windows-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI)
Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment
Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments
Design and implement system monitoring, alerting, and logging tools to ensure high availability and reliability
Lead root cause analysis and document post-incident reviews for major Windows-related issues
Track and lead patch management, OS upgrades, and regular system maintenance
Develop and maintain backup, disaster recovery, and failover strategies for Windows infrastructure
Participate in on-call rotation and provide after-hours support as needed
Design and develop automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks
Manage infrastructure using tools like Ansible, DSC, or Azure Automation

What we offer

medical, dental, and vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance

Fulltime

Lead Public Cloud Windows Engineer

The Lead Public Cloud Windows Engineer is responsible for managing and optimizin...

Location

United States , Austin

Salary:

105000.00 - 113465.00 USD / Year ▼

NTT DATA

Expiration Date

Until further notice

Requirements

8+ years of hands-on experience in cloud Windows engineering, operations in a 24*7 production support model
5+ years multi-cloud experience (must have hands-on in at least 4 of AWS/Azure/GCP/OCI
familiarity in all is preferred)
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field
Must be a US citizen or Green card holder
Expertise in provisioning, configuring, securing, supporting, and optimizing Windows Server systems (2012/2016/2019/2022) in enterprise environments
Expertise with optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI
Strong experience in managing compute, storage, networking, and system services on Windows platforms
Proficient in system designs, architecture, deployment, performance tuning, and troubleshooting of Windows servers
Skilled in scripting languages such as PowerShell and Python for automation and system management

Job Responsibility

Provide support for Windows-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI)
Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment
Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments
Design and implement system monitoring, alerting, and logging tools to ensure high availability and reliability
Lead root cause analysis and document post-incident reviews for major Windows-related issues
Track and lead patch management, OS upgrades, and regular system maintenance
Develop and maintain backup, disaster recovery, and failover strategies for Windows infrastructure
Participate in on-call rotation and provide after-hours support as needed
Design and develop automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks
Manage infrastructure using tools like Ansible, DSC, or Azure Automation

What we offer

medical, dental, and vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits
incentive compensation based on individual and/or company performance

Fulltime

Public Cloud Windows Engineer

This Cloud Windows Engineer is responsible for advanced technical support, admin...

Location

United States , Plano

Salary:

68000.00 - 78202.00 USD / Year ▼

NTT DATA

Expiration Date

Until further notice

Requirements

Must be a US citizen or Green card holder
5+ years of hands-on experience in cloud Windows engineering, operations in a 24*7 production support model
3+ years multi-cloud experience (must have hands-on in at least 4 of AWS/Azure/GCP/OCI
familiarity in all is preferred)
Bachelor’s degree (or equivalent experience) in Computer Science, IT, Engineering, or a related field
At least two of the following certifications (or equivalent experience): Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Certified: Azure Administrator Associate, AWS Certified Solutions Architect / SysOps Administrator, Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert, Google Professional Cloud Architect / Engineer, Oracle Cloud Infrastructure Architect Associate/Professional
(Preferred) ITIL Foundation or other support framework knowledge
Direct experience in managed services/NOC/SOC/MSP environments is a plus
In-depth expertise in provisioning, configuring, securing, supporting, and optimizing Windows Server systems (2012/2016/2019/2022) in enterprise environments
Expertise with optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI

Job Responsibility

Provide support for Windows-based systems across on-premises and cloud environments (AWS, Azure, GCP, OCI)
Support Customer Self-Provision cloud instances across AWS, Azure, GCP, and OCI with security guardrail and backend deployment
Assist troubleshoot, and resolve incidents, performance issues, and service outages in production and staging Windows environments
Design and implement system monitoring, alerting, and logging tools to ensure high availability and reliability
Lead root cause analysis and document post-incident reviews for major Windows-related issues
Track and lead patch management, OS upgrades, and regular system maintenance
Develop and maintain backup, disaster recovery, and failover strategies for Windows infrastructure
Participate in on-call rotation and provide after-hours support as needed
Design and develop automation scripts using PowerShell, Python, or Ansible to streamline system administration tasks
Manage infrastructure using tools like Ansible, DSC, or Azure Automation

What we offer

medical, dental, and vision insurance
flexible spending or health savings account
life and AD&D insurance
short and long term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally-required benefits

Fulltime

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Manager, Product Management - US Card Customer Services & Strategy

Job Description

Job Responsibility

Requirements

Nice to have

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