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Manager, Product Management - Prometheus Financial Core (PFC). Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: As a Product Manager, you will be at the forefront of defining what high availability looks like for an updated, cloud-native bank. We focus on the "well-managed" aspect of our infrastructure, ensuring that as we scale, our stability scales with us. You will own the roadmap for Non-Functional Requirements (NFRs), specifically focusing on Availability and Resilience. This role requires a blend of technical curiosity and product rigor; you will partner with Enterprise Architects to ensure our platforms can withstand systemic shocks while maintaining peak performance for our customers. What You'll Do: Lead the Platform Reliability Strategy: You will define the roadmap for system-wide fault isolation and blast radius reduction. You leverage cell-based architecture to ensure that localized service disruptions do not impact the broader customer base or compromise platform integrity. Define Availability Standards: Support the definition and implementation of Service Level Objectives (SLOs) and Error Budgets. You will work with engineering partners to ensure these aren't just metrics on a dashboard, but actionable drivers of the product development lifecycle. Drive Engineering Partnership: Serve as the bridge between business intent and technical implementation. You will translate complex resilience needs into technical specifications, partnering with engineers on system design reviews and circuit-breaking logic. Stakeholder & Risk Management: Partner across organizational boundaries with Risk, Cyber, and Line of Business (LOB) stakeholders to align on uptime requirements and mitigation strategies. You will use data-driven storytelling to communicate platform health and the business impact of resilience investments. Problem Solving & Insights: Leverage data to identify potential single points of failure and advocate for architectural improvements. You will stay ahead of the curve on industry trends in cloud reliability to ensure Capital One remains a leader in platform stability.
Job Responsibility:
Lead the Platform Reliability Strategy
Define Availability Standards
Drive Engineering Partnership
Stakeholder & Risk Management
Problem Solving & Insights
Requirements:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice to have:
Experience translating business strategy and analysis into consumer facing digital products
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Health, financial and other benefits that support your total well-being