Manager, Product Management - Enterprise Platform Operational Readiness Job at Capital One (McLean, Virginia)

New

Product Management Manager, CIAM Authentication & Identity Platform

The Product Management Manager, CIAM Authentication & Identity Platform Product ...

Location

United States , Johnston; Charlotte; Iselin; Pittsburgh; Plano; Westwood

Salary:

177000.00 - 228000.00 USD / Year

Citizens Bank

Expiration Date

August 31, 2026

Requirements

10+ years in product leadership, digital identity, authentication, fraud, security, platform delivery, or related technology domains
Proven experience leading enterprise-scale product or platform transformations, preferably in CIAM, authentication modernization, fraud prevention, or digital banking
Demonstrated people leadership experience, including managing product owners, delivery leads, or cross-functional product teams
Strong understanding of modern authentication capabilities, including passkeys/FIDO2, biometrics, MFA, OTP, device intelligence, identity verification, and adaptive authentication
Ability to define product strategy, operating models, roadmaps, KPIs, governance routines, and executive-level narratives that connect technical delivery to business value
Experience integrating fraud, risk, security, analytics, and customer experience signals into identity and authentication journeys
Strong executive communication and stakeholder management skills, with ability to influence senior leaders and align competing priorities
Experience leading Agile product delivery at scale and partnering with engineering, architecture, risk, fraud, operations, and digital teams
Commercial mindset with ability to measure and communicate outcomes such as conversion improvement, fraud reduction, reduced customer friction, reliability gains, and operational savings
Bachelor's degree required

Job Responsibility

Set the product vision and multi-year strategy for Citizens' centralized CIAM authentication and identity platform, aligned to the bank's Reimagine the Bank priorities
Lead, coach, and manage the Product Owner responsible for CIAM authentication and identity platform delivery, ensuring clear priorities, accountability, and execution discipline
Own the enterprise roadmap for OTP consolidation, passwordless authentication, adaptive authentication, device intelligence, biometrics, and identity orchestration
Establish product governance, prioritization forums, and decision frameworks that align Security, Fraud, Digital, Technology, Operations, and business stakeholders
Translate business strategy into funded product roadmaps, delivery milestones, adoption plans, and measurable outcomes across customer experience, fraud reduction, and operational efficiency
Drive enterprise authentication standards and platform rationalization to eliminate duplicative controls, reduce technical fragmentation, and improve consistency across channels
Partner with technology and engineering leaders to ensure platform scalability, reliability, security, operational readiness, and integration across mobile, online, contact center, and branch journeys
Represent CIAM authentication priorities in executive forums, communicating progress, risks, tradeoffs, and business value in a clear and actionable manner
Define and manage success metrics, including authentication success rates, step-up rates, abandonment, fraud losses, conversion lift, reliability, and customer friction

What we offer

Comprehensive medical, dental and vision coverage
retirement benefits
maternity/paternity leave
flexible work arrangements
education reimbursement
wellness programs

Fulltime

New

Salesforce Enterprise Platform Manager

We are seeking a seasoned Salesforce Enterprise Platform Manager to provide end ...

Location

United States , Rockville

Salary:

138000.00 - 170000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

8+ years of experience in Salesforce, CRM, or enterprise platform roles
Proven experience as a Salesforce Architect, Platform Manager, or Product Manager
Strong background in Agile delivery, sprint management, and project leadership
Hands on experience with Salesforce integrations, including SaaS and custom applications
Experience consolidating or governing multiple Salesforce implementations
Experience with multi-org consolidation strategies, including data migration, org merge, and/or Salesforce-to-Salesforce integration
Strong ability to bridge business strategy and technical execution

Job Responsibility

Define and own the global Salesforce vision, target state architecture, and roadmap
Define and execute the roadmap for embedding AI and agentic capabilities into the Salesforce platform (e.g., Agentforce and approved custom agent integrations), driving measurable reduction of manual work across the GPO lifecycle.
Act as the enterprise Product Manager for Salesforce, prioritizing initiatives across business units and regions
Lead the consolidation of multiple Salesforce implementations and Group Purchasing Organization (GPO) solutions into a single, scalable global instance
Define and manage Agile sprints, including backlog refinement, sprint planning, execution, and delivery tracking. Evolve delivery from project execution toward a product-centric and AI-enabled operating model, leveraging AI-assisted prioritization/triage, automation, and quality gates to increase delivery speed and platform reliability.
Provide hands on project and delivery leadership, coordinating internal teams and owning partner governance, including SI relationship and performance management (SOW oversight, delivery quality, and commercial management such as budget and invoicing), Salesforce account team engagement, ISV/AppExchange solution evaluation and selection, and vendor risk/compliance management
Oversee and govern Salesforce integrations with: SaaS platforms such as Oracle Fusion Order Management, Microsoft Business Central, HubSpot & Sirion CLM
Data platforms such as Snowflake
Other SaaS and custom-built applications
Establish guardrails and governance for AI/agentic capabilities, including human-in-the-loop design, escalation paths, auditing/traceability, and compliance-by-design.

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Product Manager– Enterprise Payments

This is a 6-month contract-to-full time employee opportunity. The role is fully ...

Location

United States , Springfield

Salary:

Not provided

Capstone IT Staffing

Expiration Date

Until further notice

Requirements

Experience managing products, platforms, or services through the full product lifecycle
Strong product roadmap and strategic planning experience
Ability to gather requirements and translate business needs into product initiatives
Experience working with cross-functional teams and executive stakeholders
Strong analytical, problem-solving, and decision-making skills
Experience managing stakeholders, priorities, risks, and organizational change
Knowledge of project planning and change management practices
Bachelor's degree or equivalent experience
3–6 years of product ownership, product management, business analysis, payments, or related experience

Job Responsibility

Own the enterprise payments product roadmap and long-term strategy
Define priorities and drive execution across multiple payment initiatives
Identify opportunities to improve payment experiences and operational efficiency
Manage payment technologies across stores, mobile, and eCommerce channels
Oversee payment processors, gateways, acquiring banks, middleware, and payment hardware
Evaluate emerging payment technologies and industry trends
Lead RFP processes and technology evaluations
Assess and select payment vendors and strategic partners
Manage vendor relationships and support contract negotiations
Partner with technology, architecture, finance, operations, security, legal, and compliance teams

Fulltime

Manager, Product Management- Partnerships Data Products

Manager, Product Management- Partnerships Data Products. The Partnerships Data T...

Location

United States , Chicago; Richmond; McLean

Salary:

149800.00 - 188100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field or an MBA with a quantitative concentration

Job Responsibility

Own the Product Vision:Define and drive the roadmap for next-generation data products that power partner growth and enable AI-driven decisioning
Lead AI-Enabled Modernization:Transform legacy data systems into scalable, real-time platforms—leveraging AI/ML for data quality monitoring, anomaly detection, and intelligent automation
Deliver Intelligent Insights:Modernize partner reporting into AI-enhanced insights and recommendations that drive measurable business outcomes
Operate at Enterprise Scale:Work across Product, Engineering, Data Science, and Business teams to build trusted, AI-ready data ecosystems

What we offer

performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Manager, Product Management - Cloud Runtimes & Managed Infrastructure

Product Management at Capital One is a booming, vibrant craft that requires reim...

Location

United States , McLean; Richmond

Salary:

149800.00 - 188100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
Currently has, or is in the process of obtaining a Master's Degree in a quantitative field or an MBA with a quantitative concentration

Job Responsibility

Lead the Compute Strategy Rationalization for the entire enterprise
Converge and consolidate Capital One's diverse application footprint
Define and drive the infrastructure strategy to support diverse Capital One use cases
Ensure the infrastructure is future-ready, organized for scale, and meets the evolving needs of the organization
Be the primary visionary for the Managed Infrastructure Platform (MIP)
Design reusable, modular primitives and contracts that scale across thousands of application patterns
Shift the enterprise from point-in-time provisioning pipelines to continuous, intent-based orchestration
Enable no-touch experience to manage cloud resources like compute, storage, databases, and networking

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Manager, Product Management - Cloud Runtimes & Managed Infrastructure

Product Management at Capital One is a booming, vibrant craft that requires reim...

Location

United States , McLean, Virginia; Richmond, Virginia

Salary:

149800.00 - 188100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Lead the Compute Strategy Rationalization for the entire enterprise
Converge and consolidate Capital One's diverse application footprint, paving the path for managed serverless compute experience
Define and drive the infrastructure strategy to support diverse Capital One use cases
Ensure the infrastructure is future-ready, organized for scale, and meets the evolving needs of the organization
Be the primary visionary for the Managed Infrastructure Platform (MIP)
Design reusable, modular primitives and contracts that scale across thousands of application patterns
Shift the enterprise from point-in-time provisioning pipelines to continuous, intent-based orchestration
Enable no-touch experience to manage cloud resources like compute, storage, databases, and networking, effectively making infrastructure invisible to the developer

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
A comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Platform Product Manager

We are hiring a Platform Product Manager to own and evolve our Identity and Acce...

Location

United States

Salary:

130000.00 - 190000.00 USD / Year

Cresta

Expiration Date

Until further notice

Requirements

3+ years of experience in product management or a deeply technical role (e.g., software engineer, solutions architecture, technical program management), with experience driving product decisions and delivery
A strong technical foundation, either through a Bachelor’s degree in Computer Science (or adjacent major), or meaningful hands-on experience building real systems
Experience working cross-functionally with engineering and customer-facing teams on technical products
Experience working with enterprise administration or access-related systems, such as user management, permissions, authentication, provisioning, or HRIS-integrated workflows
Ability to reason about systems design at a conceptual level, understanding how authentication flows, APIs, and access models work at a high level
Strong product judgment and comfort engaging in detailed technical discussions with engineers and security partners

Job Responsibility

Own and drive the IAM product area end-to-end, including authentication, user management, access control models (e.g., RBAC), organizational administration (e.g., hierarchies / delegated admin), and audit log
Define and maintain the roadmap and backlogs for your ownership areas, balancing immediate enterprise needs with longer-term platform goals
Partner with security and engineering to plan, prioritize, and deliver improvements with a focus on reliability and enterprise readiness
Work with Solution Architects and implementation teams to ensure IAM capabilities are practical to deploy, integrate, and operate in real-world enterprise environments
Support integrations with enterprise systems used for access control and provisioning (e.g., HRIS, CCaaS, ITSM, identity providers)
Operate effectively across multiple parallel workstreams, making clear product decisions as priorities evolve
Ensure capabilities are clearly understood and usable by customer-facing teams, including guidance on configuration and operational considerations
Contribute to the evolution of shared platform capabilities beyond IAM as priorities emerge, in partnership with other Product Managers

What we offer

Comprehensive medical, dental, and vision coverage with plans to fit you and your family
Flexible PTO to take the time you need, when you need it
Paid parental leave for all new parents welcoming a new child
Retirement savings plan to help you plan for the future
Remote work setup budget to help you create a productive home office
Monthly wellness and communication stipend to keep you connected and balanced
In-office meal program and commuter benefits provided for onsite employees
Offers Equity

Fulltime

Product Manager, Technical – Enterprise Experience & Enablement

Location

United States of America , Bellevue; Overland Park; Frisco

Salary:

Not provided

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
5+ years of experience in technical product management, enterprise enablement, technical business operations, operational readiness, business systems analysis, or related enterprise technology environments
Experience coordinating cross-functional technical initiatives within large-scale enterprise organizations
Strong written communication, documentation, and stakeholder management skills
Experience working in fast-paced environments with evolving priorities and ambiguity
Ability to translate technical change into operationally executable support processes and communications
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Own operational readiness activities supporting enterprise technology releases and organizational change initiatives
Partner with Cybersecurity, product, engineering, infrastructure, and support organizations to operationalize technical changes impacting employees
Design and coordinate support readiness activities including documentation, communications, escalation paths, support workflows, and knowledge management
Ensure support organizations are equipped to successfully assist employees when new tools, policies, or system changes are introduced
Serve as the connective layer between technical delivery teams and operational support organizations
Build strong stakeholder partnerships across highly matrixed enterprise environments
Coordinate release readiness activities across multiple concurrent initiatives with competing priorities and shifting timelines
Facilitate alignment between support readiness, technical implementation, and employee experience goals
Develop and maintain operational documentation, knowledge articles, onboarding resources, support guidance, and self-service content
Create targeted communications for support teams and enterprise employee populations ahead of major technology changes

What we offer

Competitive base salary
Annual stock grant
Employee stock purchase plan
401(k)
Free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

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Manager, Product Management - Enterprise Platform Operational Readiness

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