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Manager, Product Lead Oms

United States, Pataskala Employment contract 115000.00 - 130000.00 USD / Year · Job Posted May 27, 2026
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Job Responsibility

  • Own the end-to-end product vision, roadmap, and backlog for Order Management systems
  • Serve as the primary point of accountability for Order Management product outcomes
  • Translate business objectives into clear product goals, epics, and prioritized initiatives with measurable KPIs
  • Lead product discovery and delivery across the full lifecycle
  • Apply deep understanding of omnichannel principles
  • Ensure Order Management capabilities deliver consistent, reliable, and scalable experiences
  • Drive cross-channel alignment to reduce fragmentation and operational friction
  • Partner with business stakeholders to optimize customer journeys and workflows
  • Champion the use of AI-enabled capabilities to improve product delivery and operational efficiency
  • Identify opportunities to embed AI and advanced analytics into Order Management solutions
  • Promote an AI-first mindset across the IT product team
  • Partner closely with engineering, QA, architecture, data, UX, vendors, and operations teams
  • Facilitate clear communication between business and technical stakeholders
  • Guide teams through prioritization trade-offs
  • Support production stability, root-cause analysis, and continuous improvement

Requirements

  • 7+ years of experience in IT product management, product ownership, or techno-functional leadership, with significant exposure to Order Management or commerce platforms
  • Strong knowledge of omnichannel commerce and Order Management concepts, including order lifecycle, fulfillment, inventory, and returns
  • Experience delivering complex, integrated enterprise systems in a scaled, multi-channel environment
  • Demonstrated ability to leverage AI, automation, and data-driven insights to improve efficiency and outcomes
  • Excellent communication, stakeholder management, and influencing skills

Nice to have

  • Experience with modern OMS platforms and distributed, service-oriented architectures
  • Familiarity with Agile / product operating models and enterprise SaaS ecosystems
  • Experience supporting multi-brand or multi-business unit environments
  • Prior involvement in AI-enabled transformation initiatives within IT or digital commerce

What we offer

  • Merchandise discount at select KnitWell Group brands
  • Support for individual development plus opportunities for career mobility
  • Local volunteer opportunities
  • Annual donation and volunteer match to eligible nonprofit organizations
  • Medical, dental, vision insurance & 401(K)
  • Employee Assistance Program (EAP)
  • Paid time off & holidays

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