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Manager, Product Development

Portugal · Job Posted February 20, 2026
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Job Description

This is a unique Product Management role with responsibility for improving the issuer, merchant, and partner experience at Mastercard. Generate actionable insights to improve Mastercard’s products. Be Subject Matter Expert on payments, digital wallets, card tokenization, Open Banking, and associated technologies. Provide customer-centric technical & thought leadership to Product and Delivery teams. Navigate effectively in a cross functional matrix environment across multiple organizations.

Job Responsibility

  • Define requirements for internal platform used to generate detailed, actionable, customer-centric insights for improving Mastercard digital products
  • Represent the customer point-of-view by managing a suite of applications that simulate Mastercard’s customers
  • Work with internal and external partners to conduct “real-world” implementations of Mastercard APIs and services
  • Use various feedback methodologies to surface issues/gaps, and generate compelling solutions
  • Influence internal stakeholders in Product, Technology, and Delivery to drive customer-focused improvements

Requirements

  • Excellent consultative skills to analyze products and processes, surface relevant insights, and recommend compelling improvements
  • Software engineering or solution architecture background, experience in API onboarding, implementation, and documentation
  • In-Depth knowledge of payments technology stack
  • Proven experience in payment product conceptualization, solution design/architecture and development, preferably in the financial services industry
  • Demonstrated proficiency in both written and spoken English
  • Above-average verbal and written communications skills, including ability to create compelling presentations
  • Comfort presenting to cross-functional and executive audiences
  • Bachelor's degree or equivalent experience

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