Manager, Product Development, Agentic Commerce Job at Mastercard (Lisbon)

Manager, Product Management – Technical (Agentic Commerce)

The Manager, Product Management – Technical (Agentic Commerce) will lead Masterc...

Location

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Proven ability to deliver complex technical products in high-growth, rapidly evolving environments
Deep understanding of AI technologies, agentic frameworks, and their application in commerce
Expertise in cloud platforms (IaaS, PaaS), API design, microservices, and distributed systems in a DevOps model
Experience with agile delivery methodologies (Scrum, Kanban), CI/CD, and modern software development practices (XP, TDD, BDD)
Strong knowledge of digital payments, tokenization, authentication, and security protocols
Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels
Track record of data-driven decision-making and continuous improvement
Exceptional communication skills with the ability to articulate technical concepts to executive leadership and external partners
Bachelor’s degree required
advanced technical or business degree preferred

Job Responsibility

Set Vision & Strategy: Define the technical strategy for agentic commerce products and features, ensuring alignment with Mastercard’s broader platform architecture and business objectives
Lead Global Execution: Drive development, pilot, go-to-market, and scaling of agentic commerce solutions across multiple regions. Serve as the global point of contact for technical coordination
Technical Leadership: Partner with engineering teams to design and deliver secure, real-time, distributed systems leveraging cloud technologies, APIs, and microservices
Risk Management: Identify short- and medium-term risks to product development and adoption
propose and implement mitigation strategies
Performance Monitoring: Continuously track product performance, operational metrics, and customer feedback
incorporate insights into future roadmap iterations
Stakeholder Engagement: Interface with AI firms, agentic providers, issuers, wallets, merchants, and PSPs to capture technical requirements and market opportunities
Data-Driven Decisions: Use analytics and experimentation to validate assumptions, optimize features, and inform roadmap prioritization
Team Development: Provide coaching and mentorship to technical product managers

Senior Product Manager, Agentic Payments (Digital Labs)

Amex Digital Labs’ mission is to build the future of payments and membership, cr...

Location

United States , New York

Salary:

123000.00 - 215250.00 USD / Year

Amex

Expiration Date

Until further notice

Requirements

5+ years of experience leading product initiatives in payments or financial technology, with a strong understanding of AI-enabled products and emerging digital commerce trends
Team player, comfortable with ambiguity, adaptable, accountable, and highly organized
Proven people leadership experience, with the ability to coach and inspire cross-functional teams
Strong customer empathy and a passion for building exceptional products and services
skilled at clearly articulating user needs and product functionality
Experienced in collaborating closely with engineering
able to bridge business goals with technical implementation and speak fluently across disciplines
Detail-oriented and analytical
adept at framing key questions, interpreting data, and making informed product decisions
Exceptional communication and relationship-building skills

Job Responsibility

Balance the needs of customers, internal stakeholders, leadership, and external partners while working with engineers and solutions architects to identify technical solutions, define specs, shape product requirements, and deliver platform capabilities that continually advance Agentic Payment experiences
Partner closely with Network and Product teams to define and champion industry standards and protocols for Agentic Payments
Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders.
Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions
support audit processes and respond to regulatory inquiries as needed
Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution.
Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities.
Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture

What we offer

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Senior Product Marketing Manager - Agentic Enterprise Resource Planning

Join us and shape the agentic future of ERP(Enterprise Resource Planning) for Su...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience
Domain expertise in supply chain and omnichannel commerce solutions, with an understanding of operational personas and end-to-end scenarios (e.g. planning, procurement, fulfillment)
In-depth experience using and marketing agentic, Copilot, or other AI assistant technologies
Hands-on experience using Dynamics 365 and in-product AI capabilities
Experience architecting supply chain, commerce, ERP, or similar technology solutions in a pre-sales capacity
Ability to strategically and collaboratively navigate marketing, sales, and engineering organizations

Job Responsibility

Develop a rich and differentiated product narrative with real-world, customer-informed product use cases across Supply Chain Management and Commerce, marrying current product truth and customer needs with future product vision and market needs
Deliver breakthrough narratives and demo experiences that show how Copilot and agents drive measurable improvements across supply chain and commerce workflows
Evangelize our product narrative across the organization and industry, ensuring it is consistently infused into sales and partner content, tools, training, and best practices
Demonstrate product capabilities across business functions for customers, partners, and other target audiences at first-party and third-party events
Contribute product expertise to analyst inquiries, briefings, and other critical Augemented Reality - AR workstreams
Partner with other product marketing teams to create integrated stories that showcase the transformative value of AI Business Solutions

Fulltime

Manager – Fraud Risk Servicing and Strategy – Agentic Commerce

The Agentic Commerce Fraud Risk team is looking for an energetic and high-perfor...

Location

United States , New York; Phoenix

Salary:

89250.00 - 150250.00 USD / Year

Amex

Expiration Date

Until further notice

Requirements

Undergraduate / master’s degree in science, Technology, Engineering, Mathematics, or Computer Science
Experience with data processing tools such as R, SAS, SQL, Hive, Yellow Brick, or Python is required
Understanding of statistical techniques related to data analysis and correlation
Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment
Proven track record of working proactively and independently to solve problems and drive results
Strong presentation skills to convey data and fraud insights to different stakeholders
Ability to build collaborative, trusting relationships
Strong project management and communication skills to work effectively in a team environment

Job Responsibility

Manage fraud losses for proprietary portfolio for Agentic Commerce
Designing victim fraud risk servicing strategies for agentic commerce use cases
Minimize Unprofitable Fraud Related Disruptions, with specific focus on Fraud Strategy Controls
Address Emerging Fraud Trends & Monitor Key Metrics to take Corrective Actions
Conceptualize and implement new variables which would help in reducing approved fraud
Partner with Global Servicing, Digital Labs, and other teams
Provide thought leadership for new agentic product integrations
Lead integration of new data sources
Establish KPIs and KRIs
Participate in new product development discussions as needed

What we offer

Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

New

Agentic Commerce & Services Director

Agentic commerce and agentic activity in the enterprise is no longer the future;...

Location

United Kingdom , London

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Proven track-record working with startups - well-versed in the AI, startup engagement and venture capital ecosystem
Strong experience in cross-functional collaboration – driving alignment across product and commercial teams to drive outcomes
Strong strategic prowess enabling swift distillation of fast-developing trends & analysis of the competitive landscape
Strong project management experience - highly organized, meticulous attention to detail & experience executing multiple projects concurrently
Comfortable in a fast-paced team environment
MBA preferred
candidates may also qualify through an equivalent combination of education and experience

Job Responsibility

Deliver the vision, mission, and execution of Start Path Agentic Commerce & Services Program, including: Sourcing high-potential and strategic startups
Driving partnerships and engagements with selected startups for commercial and strategic outcomes
Collaborating closely with product teams on developing partnership strategy
Track and analyze fast-emerging market trends in the agentic start-up space, doing market landscaping, startup due diligence and bringing back key strategic insights
Drive innovative commercial engagements with agentic startups across multiple use cases and parts of the agentic stack
Advocate and evangelize the agentic commerce & services strategy with internal and external stakeholders, including senior leadership at Mastercard, startups, venture capital firms, industry organizations and more
Liaise with Product teams across Mastercard on their product roadmaps and strategies to find opportunity for startup partnership
Anticipate significant domestic and regional fintech trends while developing and modifying strategies to manage these trends

Fulltime

AI Product Manager

As our AI Product Manager, you’ll be defining and delivering the next generation...

Location

Serbia , Belgrade

Salary:

Not provided

Sokin

Expiration Date

Until further notice

Requirements

Fintech & Payments Expertise: Experience building products in fintech space — specifically in payments, treasury, FX, or financial infrastructure
Strong understanding of traditional payment rails and protocols (SEPA, Faster Payments, ACH, SWIFT) and how they intersect with emerging technologies like stablecoins and blockchain-based settlement
Understanding of how card acquiring works, the key players in the payment processing chain, and the mechanics of cross-border money movement
Understanding of how stablecoins work across different setups and blockchains
Comfort working with compliance, risk, and legal stakeholders, and understand the regulatory landscape for financial services, including PCI-DSS, PSD2/PSD3, GDPR, and SOC 2
Agentic AI & Technical Depth: Hands-on experience with the latest LLMs and AI models (from Anthropic, OpenAI, Google, and open-source providers), with a deep understanding of their capabilities, limitations, and cost/performance trade-offs
Understanding of the architecture and design patterns behind agentic AI systems — multi-agent orchestration, tool use and function calling, retrieval-augmented generation (RAG), and human-in-the-loop workflows
Familiarity with emerging agent interoperability standards such as the Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol, and understand their implications for building composable, production-grade AI products
Ability to design and evaluate AI systems using modern evaluation frameworks (evals, benchmarks, red-teaming) and understand the difference between measuring traditional software and probabilistic AI outputs
Experience with or strong understanding of prompt engineering, fine-tuning strategies, and the trade-offs between different AI deployment approaches (API-based, self-hosted, edge)

Job Responsibility

Define and communicate the AI product roadmap aligned to the company’s vision across payments, treasury, compliance automation, and agentic commerce
Identify and prioritise high-impact use cases for agentic AI across Sokin’s product suite, from autonomous reconciliation and intelligent payment routing to AI-driven KYC/AML workflows
Work directly with a cross-functional team of AI/ML engineers, data scientists, and platform engineers to deliver value iteratively and often
Conduct market research and competitive analysis to stay ahead of trends in LLMs, AI agents, agentic payments, and fintech automation
Spend time with customers and internal stakeholders to discover new AI product opportunities, identify improvements, and validate solutions
Collaborate with engineering, design, compliance, marketing, and sales teams to assess the value, feasibility, viability, and safety of AI-powered solutions
Define product requirements for AI systems, including model selection criteria, evaluation frameworks (evals), guardrails, latency targets, and human-in-the-loop checkpoints
Own the responsible AI framework for your products, ensuring fairness, explainability, auditability, and compliance with the EU AI Act and relevant financial regulations
Work closely with product marketing and sales to articulate the value of AI features and launch new products to clients
Monitor AI product performance using both traditional product metrics and AI-specific evaluations (accuracy, hallucination rates, agent task completion, cost-per-inference) to drive continuous improvement

What we offer

Agile, flexible working culture
Inclusive work environment
Opportunity to shape the future of payments

Fulltime

Product Manager II

Commerce and CPX (Commerce Platform & Experiences) power the business engine beh...

Location

United States , Redmond, WA

Salary:

100600.00 - 199000.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree AND 2+ years’ experience in product/service/project/program management or software development
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Support product strategy and execution aligned with Commerce’s strategic pillars and Microsoft’s business objectives
Requirements gathering, roadmap planning, design, delivery, and measurement
Collaborate with engineering, design, and data science teams to build scalable, secure, and intelligent solutions
Drive adoption of AI-powered features, agentic workflows, and automation to enhance user experience and operational efficiency
Experience a culture of experimentation, continuous improvement, and customer obsession
Ensure compliance with global regulations and Microsoft security standards
Engage with stakeholders across engineering, support, and business teams to help prioritize features and deliver measurable impact
Embody our culture and values

Fulltime

Senior Product Manager AI Strategy CVP

We are looking for a Senior Product Manager – AI Strategy to act as a strategic ...

Location

Germany , Ansbach

Salary:

Not provided

Zalando Lounge

Expiration Date

Until further notice

Requirements

5-8+ years of Product Management experience with a track record of managing technical products from conception to sunset
Hands-on experience shipping AI-driven products
Understanding of predictive and generative AI, risks (hallucinations, bias) and mitigation
Comfort presenting to Board and C-Level
Ability to articulate a strategic roadmap and defend it with data, market research, and financial projections
Commercial mindset focused on ROI
Ability to thrive in the weeds of 'messy data' and unstructured, chaotic Fashion/Lifestyle data
Leadership without authority, acting as a mentor and thought leader

Job Responsibility

Actively monitor the evolving landscape of Generative AI, LLMs, and Machine Learning
Run rapid PoCs (Proof of Concepts) to test viability
Conduct rigorous analysis on whether to train our own models, fine-tune existing ones, or integrate third-party APIs
Own the decision-making framework regarding cost, latency, and data privacy
Drive the development of AI agents that can automatically map complex fashion taxonomies
Build features that allow customers to generate SEO-optimized product descriptions and translate content
Conceptualize 'Self-Healing' data pipelines where AI identifies and corrects listing errors
Work closely with Data Scientists and Backend Engineers to translate business requirements into technical specs
Work closely with Growth Organisation and Marketing to package AI features, define pricing strategies, and ensure customer adoption
Implement RLHF (Reinforcement Learning from Human Feedback) workflows

What we offer

Employee shares program
40% off fashion and beauty products sold and shipped by Zalando
30% off Lounge by Zalando
Discounts from external partners
2 paid volunteering days a year
Hybrid working model
Work from abroad for up to 30 working days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support

Fulltime

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Manager, Product Development, Agentic Commerce

Job Description

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