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We are at the forefront of shaping the digital landscape for Capital One Software, and we're looking for a lead designer to join our Software website team. As a partner to the Director of Product, this is a foundational role focused on the discovery and delivery of a compelling, best-in-class B2B digital experience. We’re seeking someone who is obsessed with usability, customer empathy, and funnel optimization.
Job Responsibility
Lead design projects, directing and delegating work for more junior team members
Build strong partnerships with cross-functional stakeholders
Mentor and help mature the overall product design practice
Optimize key user flows to improve task completion and customer satisfaction
Build a content-rich experience that elevates discoverability through search and AI channels
Shape the website into a high-impact, performance-driven platform
Requirements
At least 5 years of experience in a Product Design role
At least 5 years of experience in design and prototyping tools such as Figma
Nice to have
At least 6 years of experience in a Product Design role
At least 6 years of experience in design and prototyping tools such as Figma
Experience working with and contributing to an established design system
Experience collaborating with product, tech and business partners
Experience leading design projects or teams
Experience working in heavily regulated, data heavy problem spaces
What we offer
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits