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Manages daily operations of medical practice for TMC HealthCare’s physician practices; oversees operations, staffing, patient flow, budgets and efficiency of operations.
Job Responsibility:
Manages daily operations of medical practice for TMC HealthCare’s physician practices
oversees operations, staffing, patient flow, budgets and efficiency of operations
Manages and supervises staff
interviews, hires and trains
evaluates employee performance
deals with performance problems as appropriate
delegates work assignments effectively
Reviews profit/loss statements and makes recommendations on budget resource allocations and financial decisions
ensures all financial transactions are properly executed and recorded
Serves as liaison for physicians with administrative issues
resolves employee disputes and patient complaints
Ensures records, logs, files and databases are maintained in accordance with organizational and industry standards, and ensures adherence to state and federal policies, procedures, rules and regulations
Manages budget development and monitors monthly expense and revenue reports to achieve established targets
makes recommendations for capital expenditures and investment plans
Assists in daily activities to ensure continued operations at a site, when necessary
Ensures that all patients, family members and other office visitors are treated courteously by staff members
Monitors patient flow and participates in the development and execution of marketing activities to support assigned practice(s)
ensures efficiency of operation
Develops contingency plans and responds to unforeseen circumstances utilizing planned resources
Participates in varying degrees in the preparedness and response to external agencies (i.e., JCAHO, Department of Health Services, Medicare, etc.) and assists with annual staffing evaluation and quality improvement evaluations
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
Performs related duties as assigned
Requirements:
Bachelor’s degree in business management, finance, accounting or related field preferred
Five (5) years of physician practice experience
preferably two (2) years in a managerial or supervisory role
Knowledge of management theory, practices, and tools utilized (preferably within the hospital or healthcare industry)
Knowledge of federal and state requirements as it relates to medical insurance and Medicare/ Medicaid
Skill in budget management, compiling statistics, composing letters and reports
Skill in computer applications such as basic functionality of the computer, PC File and Folder, Word, EXCEL, Outlook, PowerPoint and presentation skills
Ability to read and interpret documents, contracts, proposals, and related legislation
Ability to prepare detailed reports and correspondence
Ability to speak effectively before groups of employees or customers
Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs and apply basic algebraic concepts
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public