Manager, Practice Management Program Operations

• Ensures the smooth and efficient functioning of Practice Management & Growth Consulting daily operations
• Develops processes and systems for efficient program operations, consistent delivery, and scalability
• Supervise, mentor, and evaluate operations staff, fostering a culture of teamwork and accountability
• Establish efficient framework for the entire PMGC to leverage and benefit from
• Monitor workflow, resource allocation, and project timelines to ensure targets are met
• Identify areas for process improvement
• lead initiatives to streamline operations and reduce costs
• Coordinate cross-departmental projects, supporting communication and collaboration throughout the organization
• Partner with PMGC Program Development & Operations Department leaders, and other program leaders, to deliver programs, manage participants, optimize capacity across the organization
• Leverages a range of skills and expertise to implement streamlined and transformative solutions to complex operational challenges

• Bachelor’s degree (B.A./B.S.) from four-year college or university
• OR an equivalent combination of education, training, or experience
• General Experience - 6 to 10 years
• Manager Experience - 3 to 6 years
• Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)
• Proven track record of leading teams and projects to successful completion, autonomously
• Works at an advanced level to express ideas, request actions, formulate plans, processes & policies by means of clear and effective verbal communications
• Facilitating strategic planning processes
• Experience planning running and managing large scale projects – with overlapping timelines
• Expertise in the creation, deployment, and maintenance of program deliverables
• Works at an advanced level to orient work in a workflow to plan, organize, and execute the steps it takes to achieve higher efficiencies. Typically works autonomously to lead results
• Works at an advanced level to review and evaluate recommendations and requirements and to develop appropriate plans or deliver actions required

Skills in AECRM, Eloqua, and Project Management preferred