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KOHO Logo KOHO · IT - Software Development

Manager, Platform Engineering

Canada 160000.00 - 196000.00 CAD / Year · Job Posted February 18, 2026
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Job Description

As Manager, Platform Engineering, you'll lead the infrastructure team that empowers all of KOHO's engineering organization to deliver faster, more reliably, and at scale. You'll own our cloud infrastructure, developer infrastructure experience, production reliability and scaling, and compliance readiness while navigating critical business initiatives that enable KOHO's growth and product innovation. This is a role for someone who thrives in high-stakes technical environments, can translate ambiguous business requirements into concrete infrastructure solutions, and builds high-performing teams that deliver exceptional results.

Job Responsibility

  • Empowering engineering teams to build, ship, and operate products faster and more reliably through world-class platform infrastructure
  • Lead critical infrastructure & reliability initiatives: Drive cloud infrastructure architecture, disaster recovery capabilities, high-availability systems design, and compliance-ready infrastructure for a regulated financial services environment
  • Build and lead a high-performing platform team: Manage a team of cloud infrastructure engineers through complex technical challenges while creating clear career growth paths and maintaining a culture of continuous learning and operational excellence
  • Own production operations & site reliability: Ensure exceptional availability and reliability of production systems through proactive monitoring, incident response, performance optimization, and cost efficiency
  • Enable security & regulatory compliance: Implement and maintain infrastructure for industry security standards and regulatory requirements while managing vulnerability remediation and access controls in partnership with our Cyber Security team
  • Drive platform strategy & innovation: Define the technical roadmap for cloud infrastructure, Cloud Infra CI/CD, container orchestration, Infrastructure as Code, and developer infra tooling while leveraging AI and automation to reduce operational toil

Requirements

  • 5+ years in platform engineering, SRE, or DevOps roles with hands-on experience building and operating cloud infrastructure (AWS or equivalent, Kubernetes, Terraform, Cloud Infra CI/CD) in production environments at scale
  • Experience managing engineering teams (4-6+ people), with demonstrated success coaching engineers, managing performance, driving team delivery, and building inclusive high-trust team cultures
  • You excel at taking high-level business objectives and translating them into actionable technical strategies
  • You can define technical roadmaps and improve team processes
  • You can translate complex technical concepts for non-technical stakeholders, write clear documentation, and build strong cross-functional relationships
  • You understand how infrastructure decisions cascade through developer velocity, product delivery, costs, security, and business outcomes
  • Team management experience: 2-4 years successfully managing a single engineering team
  • Strong track record owning production operations, setting and maintaining SLAs, and handling incident response for critical systems
  • Hands-on experience with infrastructure technologies and ability to guide engineers through complex technical challenges
  • Demonstrated ability to learn, adapt, and continuously improve both yourself and your team

Nice to have

  • You've led infrastructure teams in regulated industries: Experience with financial services, payments, or other compliance-heavy environments where infrastructure decisions have regulatory implications
  • You've driven complex infrastructure initiatives: Examples might include cloud migrations, disaster recovery implementations, multi-region deployments, infrastructure modernization, or scaling infrastructure for rapid growth
  • You have a track record of operational excellence: You've built or improved monitoring, incident response, and SRE practices that measurably improved system reliability and team efficiency
  • You're passionate about developer experience: You see infrastructure as a product for internal engineering teams and focus on making developers' lives better through automation, self-service capabilities, and excellent tooling
  • You embrace AI-enabled workflows: You're excited about leveraging AI and automation to accelerate infrastructure work, reduce manual toil, and enable your team to focus on high-value initiatives
  • You understand 'you build it, you run it': Deep experience with modern DevOps practices, Infrastructure as Code, container orchestration, and empowering development teams to own their operational responsibilities

What we offer

  • Competitive compensation & equity
  • Fantastic, Deeply Engaged Team
  • Generous vacation + Wellness days + Flex Days + holiday closure
  • Remote-first environment + coworking support + yearly all hands retreat
  • Access to coaching & growth programs
  • Parental top-up & leave policies
  • Comprehensive health benefits
  • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development
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