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Manager, Plan Sponsor Support (Enrollment Operations)

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States , Plymouth, Minnesota

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Contract Type:
Not provided

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Salary:

66330.00 - 145860.00 USD / Year

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Manager, Eligibility Team leads and inspires a team of eligibility professionals, fostering a culture of collaboration, accountability, and growth. This role is responsible for developing team members, driving engagement, and ensuring colleagues are equipped and motivated to deliver outstanding service to members and clients.

Job Responsibility:

  • Lead, coach, and mentor a diverse team to achieve high performance and professional growth
  • Build a positive, inclusive team culture rooted in trust, open communication, and continuous feedback
  • Set clear expectations and goals, provide regular performance feedback, and conduct coaching conversations and performance reviews
  • Manage workforce planning, hiring, onboarding, and ongoing development to support team and business needs
  • Recognize and celebrate achievements and proactively address challenges or performance gaps in a supportive, growth‑oriented manner
  • Encourage collaboration and knowledge sharing across the team and with partner departments
  • Ensure adherence to organizational values, service standards, and regulatory requirements
  • Model and reinforce behaviors aligned with CVS Health’s purpose and values in all team interactions

Requirements:

  • Minimum of one year of proven experience leading and developing teams within a healthcare administration environment, preferably in a service‑oriented or operational setting
  • Bachelor’s degree preferred, or a combination of relevant professional experience and education

Nice to have:

  • 5+ years of experience in eligibility, benefits administration, or health plan operations
  • Experience building and sustaining a positive, inclusive team culture
  • Advanced skills in coaching, conflict resolution, and providing constructive feedback
  • Strong written and verbal communication skills, with the ability to influence and inspire others
  • Candidates residing in the greater Plymouth area
What we offer:
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access

Additional Information:

Job Posted:
February 22, 2026

Expiration:
April 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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