Manager, Pharmacy Workflow Innovation, CVS Health

CVS Health

Location:
United States, Woonsocket, Rhode Island

Category:
Pharmacy

Contract Type:
Not provided

Salary:

66330.00 - 145860.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Tactical Project Execution
Collaborate on the creation of strategic roadmaps
Execute on tactical steps within project plans with minimal support
Partner across departments in the enterprise to support the execution of project plans
Partner with DDAT to develop requirements, test & certify the solution, launch it to chain
Partner with Sr. Manager to communicate plans, risks, and opportunities from working team up to executive leadership
Field Support and Communication Strategy
Support the implementation team in writing field communications
Manage help desk & field questions related to project
Support the creation of field & corporate facing materials such as: Colleague training
Sr Leader Field meetings
Ad-Hoc Analytics
Support reporting and analysis for deep dive/follow up questions related to progression towards shared goals
Translate data insights into meaningful insights and actions

Requirements:

5+ years of full-time work experience in a retail and/or corporate environment
5+ years’ experience building high-performing teams
5+ years’ experience engaging and inspiring teams to achieve both short-term, and long-term goals
5+ years’ experience influencing without authority
Self-directed requiring little direction
Knowledge of retail pharmacy operations
Leverages a continual improvement mindset to create simplicity and improve the colleague and customer experience
Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals
Strong time management skills, evidenced by experience being accountable to multiple deliverables on staggered deadlines
Strong personal integrity and judgment, evidenced by a track record of managing highly sensitive or highly visible business matters
Strong communication skills in both formal and informal writing and speech
Demonstrated growth mindset and willingness to learn and accept feedback
Proven track record of high performance
Regular and reliable attendance
Any additional tasks as directed by supervisor or manager
Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
Occasional travel may be required
Bachelor’s degree, or equivalent experience

Nice to have:

8+ years of full-time work experience in a retail and/or corporate environment
8+ years’ experience building high-performing teams
8+ years’ experience engaging and inspiring teams to achieve both short-term, and long-term goals
8+ years’ experience influencing without authority
Experience in process innovation, including process and system diagnosis, business case development, solution definition, process mapping, and new system development
Knowledge of change management techniques a plus
Lean six sigma knowledge a plus
Master’s degree

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
April 23, 2025

Expiration:
May 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Pharmacy Workflow Innovation