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Manager, People Business Partner

Malaysia, Kuala Lumpur Employment contract · Job Posted May 31, 2026
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Job Responsibility

  • Responsible for the delivery of core People and Capability (P&C) programs, including talent and performance management, learning, year-end compensation planning, and workforce planning
  • Serves as subject matter expert on the local labor market and regulatory environment with oversight and compliance of the local labour market and regulatory environment of the countries in scope.
  • Acts as a primary point of contact with COEs and the GBSC on program delivery issues and customization for the markets they support
  • Coaches people leaders and employees on development, employee relations and reward issues
  • Participate in the day-to-day delivery of local HR projects and serves as the first point of contact for AP HR inquiries related to the supported business units
  • Shares local intelligence and provides a “field perspective” to Total Rewards and the effectiveness of programs and initiatives to the COEs
  • Oversee data collection and reporting to apply quantitative and qualitative data to P&C process improvement and development
  • Identifies opportunities to roll-out wellness, culture and career development initiatives in their respective markets

Requirements

  • Previous experience of working in a multinational, matrix environment with multiple stakeholders (local, regional and global)
  • Strong communication and interpersonal skills: Well-developed communication and influencing skills, ability to be empathetic but also take tough, commercially focused, decisions and communicate effectively with diverse global HR and business teams
  • Functional knowledge: With deep strong labor law knowledge in the markets, they support and working employee relations knowledge
  • Highly motivated and a self-starter with the ability to drive local HR agenda, manage own workloads, whilst working collaboratively with others within and out of the immediate region.
  • Operational excellence: Attention to detail
  • follow process
  • ability to multi-task and meet deadlines.
  • Business acumen: Possesses or demonstrates the ability to quickly acquire specific knowledge of business units supported
  • develops an end-to-end knowledge of Mastercard’s business.
  • Project Management: Demonstrates ability to independently and successfully lead projects across global and cross-functional teams

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