Manager Payment Services

• Manage and control daily operations and administration of the remittances unit
• Monitor performance of employees, vendor staff and unionized staff
• Ensure standardization of processes
• Centralise regulatory filing activities at Mumbai as per RBI requirements
• Ensure an effective Business Continuity plan is in place
• Ensure day to day processes are run as per defined procedure notes and policies
• Guide the team to excel in all performance parameters
• Maintain HSBC internal control standards
• Implement the group compliance policy

• 3-5 years of overall Banking exposure
• 2 years of specialized experience in managing Remittances Operations
• FEMA knowledge (Preferably FEDAI certified)
• People and Stakeholders Management
• Strong Communication and decision making ability
• Thinking and Problem solving skills
• Customer Drive

FEDAI certified