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We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. As part of the Network Operations Analytics team, this role is responsible for designing, building, and delivering analytical solutions. You will help improve how we monitor the claims production environment and support data driven decisions. You will work closely with business partners to turn business needs into clear analytical questions. This role also focuses on building strong data visualizations using tools like Power BI and Tableau, and using SQL to access and analyze data.
Job Responsibility
Design and deliver analytic and reporting solutions based on business needs
Query and analyze large datasets using SQL, Python, and similar tools
Build and maintain summary data layers to support reporting and analysis
Identify data gaps and partner with data strategy and business teams to address them
Develop interactive dashboards using Power BI and or Tableau
Work closely with internal and external stakeholders to understand requirements
Perform analysis ranging from basic reporting to advanced statistical and predictive models
Translate complex technical concepts into simple, clear insights for non technical audiences
Create documentation and training materials to support data tools and reporting
Customize analytic solutions based on timelines, data availability, and stakeholder needs
Use creativity to develop insights and present findings clearly through reports and presentations
Communicate results and recommendations using tools like PowerPoint and dashboards
Requirements
3+ years of experience in data analysis and solving business problems
Experience with healthcare claims data (medical or pharmacy) is a plus
2+ years of experience developing analytic and reporting approaches
2+ years of experience using SQL or similar tools to extract and analyze data
1+ year of experience building dashboards using Power BI or Tableau
1+ year of experience working directly with business partners
2+ years of experience explaining technical concepts to non technical audiences (written and verbal)
Nice to have
Curious, self driven, and comfortable working on a wide range of problems
Ability to quickly learn new data sources and business areas
Familiarity with pharmacy workflows and claims adjudication
Experience leading projects and working with cross functional teams
Strong communication skills, both written and verbal
Experience defining and maintaining standardized metrics and reporting
Experience building repeatable reporting processes for different audiences
Ability to influence decisions using data insights
Basic understanding of statistical methods and predictive analytics