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As our Manager of Patient Safety and Risk at Northridge Hospital Medical Center, you will oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses, and will ensure all accreditation and regulatory requirements for patient safety are fully met. You will participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care. You will also coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims. You will also spearhead the the coordination of all legal documents related to hospital liability.
Job Responsibility:
Oversee the facility's Patient Safety Program, including the Patient Safety Plan requirements for the collection, analysis and reporting of events and patient safety data, investigation of events and near misses
Ensure all accreditation and regulatory requirements for patient safety are fully met
Participate in system office initiatives and programs to mitigate identified risks which result in reduced costs, reduced adverse patient outcomes, and safer patient care
Coordinate claim team requests and collaborate with other key stakeholders to implement learnings from claims
Spearhead the coordination of all legal documents related to hospital liability
Requirements:
Bachelor's degree required, or five (5) years of related job or industry experience in lieu of degree
Minimum of three (3) years of risk management, patient safety and/or other related professional experience
Minimum of two (2) years of experience managing/supervising employees and/or vendors required
Experience with the event reporting process, root cause analyses, and event investigation/review
Experience with patient compliant/grievance investigations and prompt resolution
Knowledge of the risks faced by patients in a healthcare environment, and the ability to take steps to reduce these risks
Familiar with all legal documents related to hospital liability, including management of subpoenas, Summaries and Complaints and other related activities
Knowledge of federal, state and local healthcare related laws and regulations
ability to comply with these in healthcare practices and activities
Experience with risk and the implementation of HPI and cause analysis
Strong professional, organizational and interpersonal skills for working with teams, physicians, committees and senior management
Excellent communication skills (oral and written), presentation style, including the ability to concisely present data to leaders, clinicians and staff at all levels of the organization
Nice to have:
Licensure as a Registered Nurse (RN)
What we offer:
Relocation assistance
Annual performance-based bonus program
Annual employer contribution to retirement program (no employee contribution needed)
Medical benefits for the employee at no payroll deduction