Manager Patient Care Services Job at Mount Sinai Health System (New York)

Job Description

The Nurse Manager I is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager I collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, Physician Leader and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization.

Job Responsibility

Responsible to the Nursing Supervisor of the given division
Functions in accordance with the Nurse Practice Act, the current Federal and State Regulations governing the use and dispensing of methadone, the guidelines for patient care set by the Program’s Administration and the philosophy of the Patient Care Services Department of the hospital
Maintains standards of nursing care and practice by supervising and evaluating nursing personnel
Plans, directs, coordinates, evaluates and facilitates the delivery of nursing care through the creative utilization of professional nursing expertise
Recognizes patient’s problems and participates in their resolution
Contributes toward the maintenance of a professional setting that allows for growth and development of patients and staff
Participates in formulating, interpreting, and implementing nursing service programs
Periodically reviews with nursing staff the maintenance of complete and accurate patient-care and narcotic records
Participates in the orientation and evaluation of new nursing staff
Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area
Identifies physical, behavioral and emotional characteristics typical for the age group
Modifies approaches based on patient age-specific needs and responses to treatment
Provides care for patients based on age-specific needs
Uses communication techniques which are age appropriate
Participates in the department’s performance improvement activities
Maintains patient/employee confidentiality in the management of information
Observes the Health Care System’s compliance policies
Maintains a nursing unit in compliance with the regulations of New York State Department of Health and the Commission on Accreditation of Health Care Organizations
Interprets the hospitals nursing policy and standards relative to patient care in clinics
Oversees the assignment/delegation of nursing functions and responsibilities in assigned clinics in the absence of the Head/Charge Nurse
Supervises and evaluates nursing staff performance with the Charge Nurse and Nursing Supervisor
Assists the Division Nursing Supervisor in monitoring nursing staff attendance and adherence to program policies
Participates in counseling and disciplining of staff, when appropriate
Monitors all security aspects of the medication process
Reviews patient and narcotic records in a timely manner
Monitors availability and maintenance of nursing equipment and supplies in the clinic(s)
Interviews prospective employees and collaborates with the Division Nursing Supervisor in evaluating their personal attributes and professional qualifications
Participates in the development of other staff members
Meets regulatory, licensure and annual health assessment requirements
Identifies learning strengths and needs
Utilizes learning resources
Participates in the hospitals Continuous Quality Improvement Program and maintains Standards of Care
Makes recommendations regarding standards of patient care and policies for the Patient Care Services Department and appropriate support services
Demonstrates willingness to evaluate own nursing practice
Keeps abreast of current nursing literature
Avails self of continuing education programs/professional conferences/seminars/workshops
Keeps abreast of legal and political issues related to health care and nursing
Counsels staff with regard to pursuing on-going formal education
Encourages staff attendance at in-service and Continuing Education programs
Provides learning experiences for nursing personnel on an individual basis
Acts as a role model to nursing staff
Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others
Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community
Acts as a resource person for staff with regard to Program and Nursing policies and procedures
Interprets the role of the nurse to the patient, to other clinic staff and to the community
Demonstrates good interpersonal relationships
Demonstrates skills in communication on both oral and written levels
Works cooperatively with the Unit Director and the Unit Supervisor in Administrative matters
Adheres to Continuum’s legal and ethical standards
May be required to perform other duties as assigned

Requirements

Bachelor of Science with a major in nursing required
Masters in nursing or health related field preferred
3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred
Must have relevant clinical competence in area of nursing practice assigned

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Manager Patient Care Services

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