Manager Patient Care Services - NICU Job at Tucson Medical Center (Tucson)

Job Description

The NICU is a 41 bed level III Intensive Care Nursery. We care for all sick and premature babies (as small as 23 weeks gestation). The NICU supports Labor and Delivery with a high-risk team to respond to all high-risk deliveries. The NICU has a Neonatal Transport Team that provides services to all Level 1I am v Nurseries and 11 centers in Southeastern Arizona and Northern Mexico. The team consists of a RN and a Respiratory Therapist. The team operates seven days a week, 24 hours a day.

Job Responsibility

Manages the NICU nursing unit
Manages staff
interviews, hires and trains
evaluates employee performance
deals with performance problems as appropriate
delegates work assignments effectively
manages operations for quality 24/7 patient care
Assists in managing department budget
Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid
Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action
Provides safe environment for patients and caregivers, compliant to EOC rules and all regulatory requirements
Facilitates development of unit specific standards of care with realistic and measurable patient care outcomes
Provides orientation for the medical staff to Nursing Services
Promotes continuity of patient care by supporting case management activities
acts as a resource to direct care providers when support services are in conflict with patient care needs
Promotes an optimum environment in which the patient care team can accomplish mutually developed goals
Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action
Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served
Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures
Selects and monitors preceptors in development of their role to facilitate new grad hires incorporation into the unit staff
Ensures the design, implementation, and evaluation of educational programs for staff
May provide education planning, documentation, and record keeping for assigned unit(s)
Maintains clinical expertise through a variety of methods, including direct patient care as necessary
Serve as the liaison to internal and external patient care committees, internal departments, referral hospitals
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMCH organizational and department-specific safety, confidentiality, values policies and standards
Performs related duties as assigned

Requirements

Bachelor's Degree in Nursing
Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required
evidence of leadership, teaching and interpersonal skills, and documentation of professional development
Current RN license permitting work in the state of Arizona
current Basic Life Support (BLS) certification required
Additional certification may be required per department

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Manager Patient Care Services - NICU

Job Description

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