Manager Patient Care Services - Adult Surgical Job at Tucson Medical Center (Tucson)

Job Description

Manager Patient Care Services - Adult Medical/Surgical. Unit 700 is a 34 bed surgical unit specializing in the care of post-operative patients of many surgical specialties including vascular, urological, and general abdominal surgeries. The unit provides both pre-operative and post-operative care. Patient education is focused on pain management, wound care, post hospital care, and patient focus to return to their optimal level of functioning. We have a competent and caring staff that consists of registered nurses, patient care technicians, certified nursing assistants and unit associates. Our staff works in close collaboration with our physicians, nurse practitioners, case managers, pharmacists and many other members of the healthcare team to ensure individualized, quality patient care.

Job Responsibility

Manages staff
interviews, hires and trains
evaluates employee performance
deals with performance problems
delegates work assignments
manages operations for quality 24/7 patient care
Assists in managing department budget
Designs, with agreement from Director of Nursing (DON), or Director of Behavioral Health Nursing, and implements the specific staffing plan (Acuity) and daily, shift-by-shift staffing grid
Monitors patient acuity/staffing through the bi-weekly productivity report and takes appropriate action
Provides safe environment for patients and caregivers, compliant to EOC rules and all regulatory requirements
Facilitates development of unit specific standards of care with realistic and measurable patient care outcomes
Provides orientation for the medical staff to Nursing Services
Promotes continuity of patient care by supporting case management activities
acts as a resource to direct care providers when support services are in conflict with patient care needs
Promotes an optimum environment in which the patient care team can accomplish mutually developed goals
Investigates patient complaints and/or incidents, initiating corrective and/or disciplinary action
Maintains an ongoing evaluation of customer service to ensure that systems, policies, and procedures are convenient to those being served
Ensures compliance with requirements of federal, state and community agencies, regulatory authorities, and hospital policies and procedures
Selects and monitors preceptors in development of their role to facilitate new grad hires incorporation into the unit staff
Ensures the design, implementation, and evaluation of educational programs for staff
May provide education planning, documentation, and record keeping for assigned unit(s)
Maintains clinical expertise through a variety of methods, including direct patient care as necessary
Serve as the liaison to internal and external patient care committees, internal departments, referral hospitals
Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Adheres to TMC organizational and department-specific safety, confidentiality, values policies and standards
Performs related duties as assigned

Requirements

Bachelor’s Degree in Nursing
Five (5) years of relevant nursing or applicable healthcare experience with mastery of the role and competencies for assigned area required
evidence of leadership, teaching and interpersonal skills, and documentation of professional development
Current RN license permitting work in the state of Arizona
current Basic Life Support (BLS) certification required
Knowledge of critical care techniques, tools and responses
Knowledge of processes and procedures to follow during a rapid response, code, or stroke call
Knowledge of surgery specialties and how to prepare, assess and provide post-operation patient care
Knowledge of infectious diseases, OSHA and CMS requirements, microbiology and surveillance practices for infection control
Skill in evaluating performance and recommending improvements
Skill in managing and training staff
Knowledge of position control strategies and forecasting staffing needs
Skill in strategic planning and developing staffing plans
Skill in analyzing financial, staffing and production reports
Skill in communicating with staff involved in critical care, and physicians
Skill in developing training materials and educating staff
Skill in the use and maintenance of computer systems and programs, especially NRCPR, PC File and Folder, Word, EXCEL, e-mail and attachment capabilities, Outlook, and PowerPoint
Ability to create analyze reports to evaluate staffing needs
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate both in writing and verbally
Ability to complete routine reports and correspondence
Ability to listen and accurately interpret others’ communication or instructions
Ability to speak and communicate effectively
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables
Ability to act as clinical nurse lead and/or provide direct patient care as necessary

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Manager Patient Care Services - Adult Surgical

Job Description

Job Responsibility

Requirements

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