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Manager, Patient Access & Reimbursement, Field Access Specialist Operations

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Amgen

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Location:
United States , Thousand Oaks

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Category:
-

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Contract Type:
Not provided

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Salary:

138744.00 - 179758.00 USD / Year
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Job Description:

In this vital role, the Manager for Field Access Specialist (FAS) Operations is part of the Patient Access & Reimbursement team and reports to the Sr Manager of Field Access Specialist for the Retail Brands capabilities team. This role is responsible for all operations supporting FAS Retail capabilities including development of access tools, resources, and field training programs. This role also includes management of speaker bureaus for Access Specialists and Office Practice Managers.

Job Responsibility:

  • Support management of day-to-day operations for FAS
  • Lead new hire field team training for sales & FAS teams
  • Perform quarterly FAS field rides (minimum)
  • Lead FAS FIT meetings and report on insights
  • Lead CRM optimization and PSP management for FAS team
  • Manage budget, and performance monitoring of FAS team
  • Perform quarterly vendor process audits
  • Assist Sr. Manager with monthly reporting on critical metrics for FAS team
  • Work with Sr. Manager and CD&A team on FAS targeting
  • Work with Sr. Manager and vendor on FAS team alignments
  • Creation and MAC submission of above brand FAS materials and FAS/OPM speaker materials, including trainings
  • Creation and MAC submission of FAS field training content, including scripts for field interactions
  • Monitoring FAS/OPM speaker utilization to meet compliance/budget requirements
  • Lead collaborative work across PSP
  • Work crossfunctionally with other business units and internal partners to ensure maintenance of Amgen legal, regulatory, and compliance standards
  • Evaluate opportunities across the entire PSP portfolio

Requirements:

  • Doctorate degree
  • OR Master’s degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
  • OR Bachelor’s Degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
  • OR Associate’s Degree and 8 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization
  • OR High school diploma / GED and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Nice to have:

  • Experience in access process and patient support service programs or field sales experience
  • Field and training experience with Cover My Meds
  • Experience with development of training materials and delivering effective training sessions
  • Experience with budget and team performance management
  • Ability to translate data and analytics into actionable insights
  • Experience with MAC process and navigating internal cross-functional teams
  • Ability to lead strategic projects from concept development through completion
  • Experience working with advertising and/or media agencies developing impactful materials on time, on budget and on target
  • Excellent verbal and written communication skills, including listening and presentation skills
  • Strong creative and problem-solving skills
  • Skills in PowerPoint, Excel and in developing compelling presentation content
  • Strong organizational skills - to set targets, track to achievements and complete projects
  • Ability to optimally prioritize a diverse workload to meet deadlines
  • Ability to effectively lead cross-functional teams and to influence without authority
  • Ability to work effectively as a member of a team
  • Quick learner, proactive, takes initiative, goal oriented and driven
What we offer:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Additional Information:

Job Posted:
January 21, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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