This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are seeking a dynamic and proactive individual to support and drive digital initiatives for managing multi-domain and multi-vendor OSS platforms. This role requires a detailed understanding of modern OSS applications, architecture, and support environments, coupled with knowledge of DevOps practices, Agile methodology, and the ITIL framework.
Job Responsibility:
Ensure high availability of all in-scope applications at all times
Enable customers through automation and self-service capabilities
Take end-to-end accountability for incident resolution related to application faults and alerts
Manage vendor coordination and access to the production environment for troubleshooting, debugging, and incident resolution
Interact with multiple teams over planned and unplanned changes to support application growth and maintenance
Work with network teams to improve APIs between OSS applications and their platforms
Perform device and network provisioning in respective tools
Coordinate UAT and production deployment for application and OS version upgrades
Provide initial user support and training on the use of in-scope applications
Support planning for growth, major application upgrades, bug fixing, license management, and new functionality enablement
Simplify requirement gathering and communication with users to speed up change, incident, and problem management processes
Manage UAM, KPI/Dashboard/monitoring/alerting requirement gathering, development, deployment, and maintenance
Produce reports on value-add provided along with standard operational KPIs
Requirements:
Over 7 years of experience in the Telecom OSS domain
Experience with customisation/configuration of Software Defined Network Controllers and Network planning and provisioning applications (e.g., Huawei NCE-T, Cisco CNC, Nokia NFM-P/NSP, Ciena MCP, BP TDO, Network orchestrator, TDO & hierarchical controller)
Proficient in Unix/Linux systems
Knowledge of coding and scripting languages including PHP, Python, Perl, Shell, and API development
Basic understanding of DevOps practices and experience with Kubernetes, Git, Git-CI, Jenkins, Ansible, ELK, Icinga/Nagios
Understanding of networking protocols like SNMP, ICMP, netconf, and different network architectures like WAN, SD-WAN, MPLS
Flexible and open to working on multiple assignments and 24*7 rotating shifts
Good communication skills
What we offer:
Opportunity to work closely with managers to access task priorities and efficiently handle project timelines
Proactive discussions on growth opportunities, experiences, training, and skill enhancement