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Bombardier Logo Bombardier · Manufacturing

Manager, Operations

United States, Fort Wayne · Job Posted December 27, 2025

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Job Description

At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond.

Job Responsibility

  • Adhere to General Work Rule Requirements
  • Perform managerial responsibilities and recommend related actions (hire/fire, disciplinary actions, PMP, training, certifications, work assignments, scheduling, monitoring attendance, reviewing/approving hours)
  • Develop and submit annual A/C maintenance department budget including manpower requirements
  • Achieve monthly financial objectives for A/C maintenance department (labor margin, capital expenditures, budgeted operating expenses)
  • Ensure all maintenance performed meets FAA regulations and customer quality expectations
  • Maintain compliance with all OSHA Health & Safety guidelines and environmental laws
  • Coordinate aircraft program requirements among functional groups (operations, planning, scheduling, engineering, quality control, material and production control)
  • Interface with customer representatives, coordinate customer communication activities and resolve questions or disputes on customer invoices
  • Determine staff training needs to maintain work force qualifications and productivity
  • Determine needs and assure proper tooling and equipment is available
  • Solicit feedback from staff for development of new concepts and support continuous improvement activities
  • Collect and analyze service and maintenance data to identify trends
  • Monitor returned customer questionnaires to respond to customer concerns
  • Approve payment of vendors’ or suppliers’ invoices
  • Monitor technical performance of A/C programs and recommend changes
  • Assist in the development of strategic plans to support new programs and capabilities

Requirements

  • Typically a minimum 6 years experience working in an aircraft maintenance facility environment
  • 2-3 years progressive supervisory experience for a substantial technical work force
  • Bachelors degree in related area or equivalent years of experience
  • Working knowledge of FAA and Federal Aviation Regulations pertaining to maintenance programs and procedures
  • Working knowledge of process improvement methodology and application
  • Accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives
  • Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
  • Verbal and Interpersonal skills necessary to establish and maintain effective working relationships
  • Business writing skills necessary to create various reports and correspondence
  • Ability to forecast labor and skill requirements
  • Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions
  • Planning and organizational skills necessary to prioritize, assign, and coordinate workload
  • Leadership skills necessary to make decisions with sound judgment, train and mentor employees
  • Research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends
  • Computer skills necessary to learn and/or operate word processing, spreadsheet, database, presentation, email, and web-based applications
  • Working knowledge of SAP maintenance transactions as required by site

What we offer

  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
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