Manager Operations, HSBC

HSBC

Location:
India, Bangalore

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking a professional in the role of Manager Operations. Responsibilities include achieving deliverables, prioritizing workloads, driving client service, promoting process improvements, and developing team performance. The role involves multitasking, cross-jurisdiction collaboration, and adherence to process guidelines. Requirements include a Bachelor’s/Master’s degree in Finance/Accounting, 6-10 years of relevant experience, expertise in trade processing, and proficiency with platforms like Calypso, MARKIT, Geneva, and more. HSBC fosters a professional environment with growth opportunities.

Job Responsibility:

Achieve target deliverables combined with the ability to get work done from administrators to achieve target KPIs
Multi-tasking with ability to independently prioritize workload without impacting deliverables
Provide support for seamless re-migration, onboarding of new business and funds in line with Global Operating Model
Drive excellent client service within the standard model with promoting continuous improvement of processes and of identifying and capitalizing opportunities to create capacity and generate efficiencies
Work in shifts, respond to additional business needs if required and work across different jurisdictions and cultures
Keep the team motivated, ensure they perform at their best and work towards increasing the team’s overall performance in terms of productivity & quality
Liaison and coordination with internal and external stakeholders to drive service excellence
Develop good working relationships with peers in other processes and business partners
Adhere to process and FIM guidelines to ensure NIL impact to the business
Operate within the orbit of the Trade Processing and settlements of Funds service’s strategic plan

Requirements:

Bachelor’s/Master’s degree in Finance/Accounting
6-10 years of relevant trade processing, settlements, Setup and Confirmation
Ability to handle teams and monitor and meet operational goals
Should have an eye for detail and a strong analytical mind
Complete understanding of Trade Life Cycle
Excellent knowledge of Capital Markets and Financial instruments
Efficient Time Management and ability to multi task work and priorities to meet defined deadlines
Interact with broker and Investment manager for statements/portal access for booking purpose
Knowledge on Trade platforms like Calypso/MARKIT/Geneva/Trade Flow/Multifonds
Understanding of investment accounting, investment valuations and funds will be an advantage
Strong Accounting Concepts with a clear understanding of financial statements
Basic knowledge in custody, brokerage, depository, Clearing agent and reconciliations
Additional qualifications related to financial industry will be given preference

Nice to have:

Understanding of investment accounting, investment valuations and funds
Additional qualifications related to financial industry

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager Operations