Manager, Operations Support Services

• Procurement Strategy: Working with Strategic Sourcing to develop and lead the procurement process for key contracts
• Performance Oversight: Evaluating contractor and vendor performance against KPIs
• Process Streamlining: Identifying opportunities for gap analysis and streamlining processes
• Inventory Control: Managing all aspects of the Stockroom operation
• Employee Engagement: Implementing 1-on-1 time to discuss career growth
• Operational Feedback: Gathering and providing clear, constructive feedback on the night maintenance program
• Emissions Strategy: Supporting the implementation, maintenance, and reporting of all emissions reduction initiatives
• Future-Proofing the Fleet: Designing and managing long-term plans for the acquisition, utilization, repair, and disposal of operations vehicles and equipment
• Energy Conservation: Identifying and implementing strategies for Building Systems Energy Conservation
• Funding Acquisition: Identifying and applying for grants or funding related to carbon emission reduction initiatives
• Regulatory Compliance: Monitoring and ensuring all building, fire, and life safety systems comply with all relevant legislative requirements
• Union Management: Navigating collective agreements and confidently having difficult conversations
• Safety Leadership: Ensuring vendor and contractor compliance with employment laws

• Proven, substantial experience working in a unionized environment and managing related labour relations matters
• A university degree or 3-year college diploma in facilities management, project management, business management, contract management, or a related subject area
• A minimum of five (5) years’ experience in facilities, operations, project management, or a related field
• Strong working knowledge of relevant employment laws, including the Occupational Health and Safety Act, WHMIS, and the Employment Standards Act
• Demonstrated experience in managing large and complex facilities-related projects and strong expertise in procurement and contract management processes
• Excellent analytical, mathematical, and statistical skills
• Exceptional interpersonal skills, sound judgment, negotiation, and conflict resolution skills
• Must have the ability to be on call 24/7 and occasionally work extended or irregular hours
• Must possess a valid Class "G" Driver's License for the Province of Ontario, access to a personal vehicle, and appropriate business coverage insurance ($2,000,000.00 liability minimum)

Any prior vendor management experience

• Comprehensive health & dental packages, beginning on day 1
• Growth opportunities with a well established company
• Free parking & bikeshare membership