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Bombardier Logo Bombardier · IT - Administration

Manager, Operations Support, Engineering

Canada, Dorval · Job Posted June 15, 2026
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Job Description

Provide dedicated engineering support to the on-site leadership team for Challenger CL650 and CL3500 production lines; Lead technical activities related to Liaison/MRB support and supplier quality investigations; Support peers in technical matters, project engineering management, and site governance, including evening and weekend coverage; Lead engineering teams and section chiefs in a matrix organization to support production line requirements; Manage a team of technical engineers to address production escalations across all shifts; Establish and manage team budgets, forecasting, and reporting activities; Ensure adherence to Bombardier Engineering System (BES) and Bombardier Manual (BM) for all sustaining product support processes; Collaborate with Methods, Logistics, and Quality leadership teams to support Dorval operations; Champion continuous improvement initiatives and promote adherence to BOE systems and manufacturing processes; Provide leadership and guidance to cross-functional teams, including Engineering, Procurement, Planning, and Manufacturing; Partner with suppliers to resolve technical issues and implement line containment plans

Job Responsibility

  • Provide dedicated engineering support to the on-site leadership team for Challenger CL650 and CL3500 production lines
  • Lead technical activities related to Liaison/MRB support and supplier quality investigations
  • Support peers in technical matters, project engineering management, and site governance, including evening and weekend coverage
  • Lead engineering teams and section chiefs in a matrix organization to support production line requirements
  • Manage a team of technical engineers to address production escalations across all shifts
  • Establish and manage team budgets, forecasting, and reporting activities
  • Ensure adherence to Bombardier Engineering System (BES) and Bombardier Manual (BM) for all sustaining product support processes
  • Collaborate with Methods, Logistics, and Quality leadership teams to support Dorval operations
  • Champion continuous improvement initiatives and promote adherence to BOE systems and manufacturing processes
  • Provide leadership and guidance to cross-functional teams, including Engineering, Procurement, Planning, and Manufacturing
  • Partner with suppliers to resolve technical issues and implement line containment plans

Requirements

  • You have over 15 years of Engineering experience within in aerospace industry, 5 years of which include leading multidisciplinary engineering team in the Aerospace industry
  • You hold a bachelor’s degree in engineering or a related discipline
  • You have strong management and leadership skills with a focus on talent development and building high-performing teams
  • You have thorough knowledge of Bombardier processes and inter-dependencies, and extensive knowledge of aircraft certification requirements
  • You have excellent communication, presentation, and interpersonal skills with the ability to influence and negotiate technical problem resolution with suppliers
  • Ability to work in fast paced, demanding environment
  • You have a strategic mindset, able to develop creative ideas/solutions by engaging the business internally and externally
  • You are able to fluently communicate in English and French (verbal & written)
  • Some activities will require work outside of normal business hours and may also require some related travel

What we offer

  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
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