Manager, Operations Quality Assurance Job at Airwallex (Kuala Lumpur)

Senior Quality Assurance Manager

The Senior Quality Assurance Manager is responsible for assuring conformity of t...

Location

Belgium , Lessines

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a relevant scientific discipline
advanced degree preferred
Minimum of 10 years of experience within the pharmaceutical industry, with progressively increasing levels of responsibility
Minimum 5 years of experience in people management
Fluency in French and English is a must
Being recognized as Qualified Person, as defined in the Directive 2001/83/EC for Medicinal products and as defined in DIRECTIVE 2001/82/EC for veterinary medicinal products is an added value
Problem-solving and analytical skills
Critical and inquisitive mind
Excellent communication and presentation skills
Resistant to stress & demonstration of flexibility in times of change.

Job Responsibility

Supervising all activities at plant level as related to Operational Quality, Complaints and Release
Assure escalation of any potential FA and gather data to assist FA process
Support product release by ensuring timely review and investigation of deviations related to the manufacturing process
Support NCR and CAPA process: root cause identification and continuous improvement
Ensure timely documentation and closure of NCR, CAPA and complaint records
Ensure timely investigation and response to ICARs
Review and assess process and documentation change requests
Participate in internal and external quality system audits conducted by the corporate or regulatory agency representatives
Collaborate with ICO partners for projects or issue resolution (intracompany)
Support quality systems by driving regulatory compliance and continuous improvement activities in accordance with applicable regulations and business goals and objectives

What we offer

Support for Parents
Continuing Education/Professional Development
Employee Health & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer.

Fulltime

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
Exceptional relationship management skills
In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
Ability to effectively communicate complex topics to a broad audience
Detailed oriented with analytical skills
Expert in Microsoft Office Tools
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
Co-ordinating and managing stakeholder engagements within wider Risk organization
Responsible for providing management information
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Operational Risk Assurance Manager

The Operational Risk Assurance team supports the Global Operational Risk functio...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in Internal Audit or 2nd Line Testing
excellent communication skills
detailed oriented with analytical skills
stakeholder engagement
data analysis and presentation
Bachelor’s/University degree or equivalent, Master’s degree or equivalent preferred

Job Responsibility

Manage a portfolio of challenge methodologies aligned to the activities conducted by Operational Risk Management in their role as second line of defense
oversee and track the inventory of challenges performed by ORM
develop, implement, and execute a communication strategy for ORM challenge methodologies
assist with educating ORM on the existing methodologies and tools
collaborate with ORM coverage teams and Risk Subject Matter Experts to provide guidance on challenge methodologies
lead the development and implementation of learnings and best practices that align with the challenge methodologies
coordinate or lead execution of assigned ORM QA activities through the centralized QA operating model
identify and share best practices gleaned from QA observations
prepare materials using Microsoft Office to provide key updates on challenge methodologies
get involved in various risk and control projects or initiatives led by ORM or other control functions

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
discretional annual performance related bonus
private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
special discounts for employees, family, and friends
access to an array of learning and development resources

Fulltime

Manager, Quality Assurance Data

People-focused and results-oriented Manager to lead Business Intelligence (BI) D...

Location

United States of America , Charlotte

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

6+ years in BI development, data engineering, or analytics
2+ years in a people management or team leadership role
Strong background in managing QA processes for BI solutions including manual and automated testing
Hands-on experience with Power BI, DAX, SQL, and AAS/SSAS tabular models
Demonstrated ability to build and lead high-performing teams
Strong organizational and project management skills
Excellent communication and stakeholder engagement skills
Solid understanding of security principles such as role-based access, least privilege, and audit tracking
Bachelor's degree in Computer Science, Data Analytics, Information Systems, or related field

Job Responsibility

Lead and develop the team of BI Developers and QA Engineers
Drive quality assurance excellence including requirements traceability, test planning, regression testing, automation
Ensure reliable BI delivery of Power BI dashboards, tabular models, and analytics solutions
Foster collaboration with BI Lead and business stakeholders
Set standards and best practices for code versioning, peer reviews, governance, documentation
Maintain operational stability and oversee monitoring and incident management for BI systems
Plan for growth through workforce planning, hiring, and onboarding
Promote continuous improvement across BI and QA functions
Ensure compliance and governance with security, data governance, and audit requirements

Fulltime

Senior Manager, Quality Assurance & Operations Excellence

The Senior Manager, Performance Improvement & Development (SMPID), Residential O...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Advanced in MS PPT including dynamic elements, such as videos, visually represented data, and interactive modules
Advanced in MS Excel including PivotTables, VLOOKUP, INDEX/MATCH and Data Tables
Skills in facilitating improvement strategies, managing quality improvement teams and complex projects
Ability to communicate and train all levels of the organization
Aptitude to analyze data and prepare reports of findings
Practical application of statistical methods and tools
Advanced knowledge of MS Teams platform
Ability to develop and deliver virtual and in-person presentations and training classes
Advanced knowledge of systems including GXP, BuildingLink, Digital Learning Zone, MHUB, MESH, TrueView, Land-It, Just Report It, Gallup Online, Transcendent, Marriott Asset Library, 4DX, Tableau
Travel 30% to 50%

Job Responsibility

Responsible for implementing property scorecards to measure
Responsible for initiating problem-solving communication with property senior leadership team when necessary, in order to ensure continent success
Responsible for sharing best practices within continent
Responsible for training and development of new property Leaders on Residential specific training including quality tools
Responsible for learning execution including in person and virtual training
Responsible for providing support prior to an opening and leading countdown process for residential openings
Responsible for distribution of digital Personalized Service Flashcards
Responsible for developing and maintaining all scorecards/dashboards
Responsible for auditing and maximizing usage of all systems
Responsible for Owner Engagement Survey sample, daily participation reporting, bi-annual impact plan audit

What we offer

Equal opportunity employer
Rich blend of culture, talent, and experiences
Fosters an environment of inclusion
Dedicated to non-discrimination on any protected basis

Fulltime

Vice President, Institutional Credit Management - In-Business Quality Assurance - Financial Institutions Underwriting

The ICM In-Business Quality Assurance function (QA) verifies that established st...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Quality Assurance: Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
High awareness and adherence to the control environment including Quality Assurance and Quality Control
Competencies: Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority

Job Responsibility

Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function
Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Support execution of consistent and objective assessments during QARs
Support execution of subsequent follow-up on corrective actions that were raised during QARs
Support execution of sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings

What we offer

Extensive on-the-job training and exposure to senior leaders
Traditional learning opportunities
Access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
Resources and tools to volunteer in the communities in which they live and work
Opportunity to give back and make a positive impact through volunteerism

Fulltime

Quality Assurance Manager, Customer Success

Cash App is seeking an experienced Quality Assurance (QA) Manager to drive the s...

Location

United States , Bay Area

Salary:

98300.00 - 184300.00 USD / Year

Block

Expiration Date

Until further notice

Requirements

5+ years in Customer Support, Quality Assurance, or related operations roles with increasing leadership scope
3+ years of people management experience, including leading managers or cross-site teams
Proven experience developing and executing quality or operations strategy at scale
Experience managing QA programs across internal and partner or vendor sites
Expertise with Quality Management Systems (QMS), AutoQA, and data visualization tools
Strong strategic thinking, analytical, and storytelling skills
Excellent communication and influence skills, with a proven ability to engage senior stakeholders across departments
Highly organized, adaptable, and comfortable working in a fast-paced, evolving environment

Job Responsibility

Lead and mentor a team of QA Leads and Partner QA Managers, fostering leadership development, accountability, and operational excellence
Define and execute the global QA strategy in alignment with Customer Operations and Cash App's broader operational objectives
Ensure internal and partner QA programs operate consistently and meet high quality standards globally
Partner with Customer Success, Training, Product, Operations, and Data to drive improvements in workflows, tooling, and customer experience
Champion the use of AutoQA and QMS tools to scale QA accuracy and efficiency
Identify and execute initiatives that increase QA efficiency, consistency, and automation

What we offer

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Fulltime

Quality Assurance Manager

Trammell Crow Residential seeks a Quality Assurance Manager for Carlsbad, CA. Th...

Location

United States , Carlsbad

Salary:

Not provided

Crow Holdings

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, management or related field required
5+ years of related experience in construction procedures, trade practices, materials, means and methods, building codes, project scheduling, and safety procedures
Familiarity with federal and local municipal/regulation codes
OSHA Certification required
MS Office knowledge preferred
Proficient in Info Path and MS Office 365, Excell, Blue Beam, Word, Procore
Excellent customer service and interpersonal skills
Professional verbal and written communication skills
Strong organizational and time-management skills, achieving project deadlines

Job Responsibility

Manages Quality Assurance in day-to-day operations for his or her job duties
Coordinate all plan reviews and field inspections with consultants including Accessibility, Third Party Architectural, Waterproof, Tyvek (or other WRB) Environment/AQI and Acoustical
Initiate, execute, implement and track plan and site inspections for all Division projects
Maintains contact with Superintendents, Project Managers, and QA Specialists on schedule changes and turn dates for up to four projects simultaneously
Responsible for monthly QA documentation project inspection walks with published report
Responsible for acceptance of new residential construction buildings and property from Construction division and coordinating/aligning with Asset Management. Manages third party quality inspections, if used
Coordinate all plan reviews and help monitoring field inspections with consultants including FHA/ANSI-ADA Accessibility, Third Party Architectural, Fa, Waterproof, Environment/AQI and Acoustical, etc
Oversee all details within the boundaries of the new property and ensure quality standards set forth by the Division’s Senior Managing Director and Construction President are maintained for all TCR properties
Coordinate with 3rd party Property Manager and Construction Superintendent or Project Manager to ensure all warranty and construction quality deficiency issues are addressed
Work closely with third party safety consultant to make observations and recommendations on safety for all persons and matters related to the property and TCR Construction projects

Manager, Operations Quality Assurance

Airwallex

Location:
Malaysia; Singapore , Kuala Lumpur ▼
Singapore

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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Job Posted:February 21, 2026

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