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Develop annual department budget including workforce requirements and approve payment of vendors’ or suppliers’ invoices
Achieve monthly financial objectives for the maintenance department i.e., labor margin, capital expenditures, and budgeted operating expenses
Ensure all maintenance performed and aircraft components meet FAA regulations, as well as customer quality expectations
Maintain compliance with all OSHA Health & Safety guidelines, as well as all Federal, State, and local environmental laws
Interface with customer representatives, coordinate customer communication activities and resolve any questions or disputes on customer invoiced for performed maintenance
Determine staff training needs to maintain work force qualifications and productivity
Ensure proper tooling and equipment is available to support operational requirements
Actively support and integrate continuous improvement activities into program procedures and processes
Collect and analyze service and maintenance data to identify trends and ensure margin performance is achieved
Assist in the development of strategic plans to support new programs and capabilities based on analysis of market trends
Develop and manage operational playbook for engine services that can be replicated across all network locations
Create MRT/AOG service offering and go-to-market strategy for customers outside BAS facilities
Support pursuit and execution of new OEM engine authorizations in coordination with global network requirements
Establish workflow processes from event planning through work order closure, ensuring efficiency and adherence to Bombardier standards
Maintain compliance with hazardous material handling, waste management, and PPE requirements
Requirements
Have 7 years experience working in an aircraft maintenance facility environment with at least 1 year supervisory experience
Possess a Bachelors degree in related area or equivalent years of experience
Have working knowledge of process improvement methodology and application
Have accounting and budgeting principals acumen necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
Be familiar with Environmental, Health & Safety rules and regulations
Demonstrate excellent interpersonal and customer service skills
Possess strong planning and organizational skills with the ability to forecast labor and skill requirements
Have excellent presentation skills necessary to effectively communicate with customers and all levels of management
Demonstrate effective leadership and coaching skills with the ability to develop people
Have research and analytical skills necessary to collect, analyze, and interpret survey data, customer behaviors, and general trends within the applicable engine market
Possess proficient writing and computer skills
Nice to have
Experience with Bombardier aircraft and engine platforms
Prior experience in startup or department-building roles
International operations experience
What we offer
Insurance plans (Dental, medical, life insurance, disability, and more)