Manager, Operations Control Centre - Cargo

The Manager, Operations Control Centre – Cargo is the single point of accountability for the real-time and near-term (1 day to 3 months) performance of cargo movement through our Canadian hubs. Unlike traditional airline operations roles, this is a cargo-first leadership position focused on the seamless flow of freight. This candidate owns the operational oversight for inbound, outbound, and connection traffic, with direct responsibility for safety, productivity, financial performance, labor planning, and service delivery within Canada. The role leads a 24/7 Control Center team to pre-empt disruptions, resolve crises (e.g., cargo system outages, ramp congestion, customs holds), and optimize throughput while protecting revenue potential and shipment integrity.