CrawlJobs Logo

Manager, Operational Risk Management, Control Assessment

https://www.randstad.com Logo

Randstad

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
Banking

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

What is the opportunity? This is a key role in ensuring best-in-class Operational Risk and Management reporting practices, providing management with key risk insights to enable sound business decisions. Through effective delivery of high-quality reporting and analysis, the Manager will enable management to 'join the dots', ensuring consistency in practice, and offering a streamlined, standardised reporting regime underpinned by their cross-product/'whole business knowledge and mandate. In addition to reporting, the Manager will contribute to our centralised Operational Risk Practices, including the risk and control self-assessment (RCSA), establishing Risk Appetite Measures and Key Risk Indicators.

Job Responsibility:

  • Contribute to strengthening the Wealth Management Europe control environment within a team under a shared services framework for the delivery of the annual control assessment requirements for the year
  • Support the annual control assessment planning following a data-driven approach
  • Develop and execute innovative testing approaches, using analytical tools and AI
  • Work directly with business partners to ensure that their control documentation meets the requirements of the control assessment standards, including identifying control gaps and opportunities to rationalise key controls
  • Communicate results to stakeholders at different levels of the organisation
  • Provide the business with a centre of excellence offering guidance, consultation, coordination and execution capabilities across strategic thinking, governance and reporting deliverables
  • Drive the continuous improvement effort by proactively identifying enhancement and/or optimization opportunities within existing reports such that only key data/metrics are delivered to the users
  • Provide thought leadership to impact, influence and drive a standardised/best-in-class approach to reporting, prioritising consistency, efficiency and reusability

Requirements:

  • Strong knowledge of risk management practices, control assessment and other Operational Risk framework elements
  • Exceptional technical skills in documenting controls, control objectives, and integrating controls into the broader Operational Risk framework
  • Demonstrable experience in conducting complex control assessments
  • Demonstrable experience in working with and implementing AI technologies
  • Comfortable engaging with senior management, and clearly communicating points of view

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Operational Risk Management, Control Assessment

Manager Control Assessment Officer

The Manager’s control Assessment (“MCA”) Officer is responsible for supporting i...
Location
Location
United Arab Emirates , Dubai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ year experience in Operational risk Management, Compliance, or other control functions
  • Working-level knowledge of core end-to-end processes performed in the Consumer business
  • Experience in risk and control management, as well as engaging with second line of defence partners
  • Understanding and /or familiarity with Control Assessment and monitoring framework and methodology
Job Responsibility
Job Responsibility
  • Engage with country MCA lead to understand and align and implement the tasks needed as per revised MCA framework and ecosystem
  • Support review and challenge, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
  • Direct teams on the timeliness, accuracy and completeness of the MCA
  • Maintain oversight and governance on MCA operational rhythm and assist MCA lead in conducting Managed Governance Entities (“MGEs”) Quarterly and Annual risk Assessments and overview Continuous Monitoring related activities to be performed by Assessment Units
  • Partner with Regional/Global owners in understanding design of Control & Monitoring test steps and ensuring appropriate adoption and monitoring with the applicable units
  • Manage time to time requirement for linkage of New Issues, Digital Monitoring tools (DMTs), Key Application Automated Controls (KAAC) to the respective test steps
  • Accelerate the identification and mapping of test steps to DMTs/KAAC for high-risk processes in conjunction with the respective units
  • Driving proactive risk and control management processes through conducting ongoing review and monitoring of MCA and conducting quality review with respect to risk coverage and inadequate controls
  • Assist in preparing data and PowerPoints used for monthly, quarterly, Annual MCA reporting to Regional teams and governance committees
  • Assist management in exercising control over Operational and Compliance Risk in accordance with established Policy requirements
What we offer
What we offer
  • Competitive base salary (annually reviewed)
  • Hybrid working model (up to 2 days working at home per week)
  • Additional benefits supporting well-being, living well, and saving well
  • Fulltime
Read More
Arrow Right

Senior Business Risk and Control Manager

The Business Risk and Control Senior Officer - SVP - Belfast is responsible for ...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Operational Risk Management, Audit, Compliance or other control function
  • Familiarity with 3rd party risk models
  • Consistently demonstrates clear and concise written and verbal communication skills
  • SQL, Perl or Python, Matlab or R, Excel VBA, and database administrator experience is a plus
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree
Job Responsibility
Job Responsibility
  • Work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework
  • Ensure the identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements
  • Direct teams in the implementation of the Lessons Learned Policy
  • Support management in the review and challenge process, within the FLUs, on the effective design and management of controls
  • Assess, with management, the adherence to the MCA Standard through controls after the execution of a process (QA)
  • Assist management in exercising control over Operational and Compliance Risk
  • Help management allocate resource to identify, assess, escalate, and manage risk exposures across Risk Categories
  • Assist management with engagement across stakeholders to support controls initiatives progress reporting
  • Support management with coordinating across cross functional teams to address audit and regulatory queries
What we offer
What we offer
  • 27 days annual leave (plus bank holidays)
  • A discretional annual performance related bonus
  • Private Medical Care & Life Insurance
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Business Risk and Control Senior Manager

The Business Risk and Control Senior Manager is responsible for managing profess...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • Outstanding leadership, communication, and influencing skills
  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators
  • Demonstrated judgement and critical thinking skills
Job Responsibility
Job Responsibility
  • Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • Manage teams in the quality, completeness, and accuracy of the implementation of the Control Framework
  • Perform a detailed analysis on the identification of issue root cause and recommend corrective actions
  • Contribute to the Lessons Learned Policy, monitoring control breaches and disseminating learnings
  • Participate in the review and challenge process on the effective design and management of controls
  • Support adherence to the MCA Standard through controls before and after process execution
  • Deal with Operational and Compliance Risk in accordance with policy requirements
  • Identify, assess, escalate, and manage risk exposures across Risk Categories
  • Ensure governance and training are in place to support risk management
  • Manage risks associated with new activities and changes to the business
What we offer
What we offer
  • Best-in-class benefits
  • Equal opportunity employer commitments
  • Fulltime
Read More
Arrow Right

Business Risk and Control Senior Manager

The Business Risk and Control Sr Manager is responsible for managing professiona...
Location
Location
Philippines , City of Taguig
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-10 years of experience
  • project management and governance experience with demonstrated ability to achieve and exceed critical milestones
  • outstanding leadership, communication, and influencing skills
  • ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators
  • demonstrated judgment and critical thinking skills
Job Responsibility
Job Responsibility
  • Contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • manage teams in the quality, completeness, and accuracy of the implementation of the Control Framework
  • perform a detailed analysis on the identification of issue root cause
  • contribute to the Lessons Learned Policy
  • participate in the review and challenge process on the effective design and management of controls
  • contribute to the timeliness, accuracy and completeness of the MCA through controls
  • support adherence to the MCA Standard
  • ensure compliance with Operational and Compliance Risk
  • perform detailed analysis to identify, assess, escalate, and manage risk exposures
  • support Risk Appetite and assess exposures
What we offer
What we offer
  • equal opportunity employer
  • work-life balance
  • global benefits
  • accessibility accommodations
  • Fulltime
Read More
Arrow Right

Operational Risk Management - Quality Assurance Lead - SVP

Operational Risk Assurance teams support the Global Operational Risk function by...
Location
Location
United Kingdom , Belfast
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines
  • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors
  • Exceptional relationship management skills
  • In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management
  • Ability to effectively communicate complex topics to a broad audience
  • Detailed oriented with analytical skills
  • Expert in Microsoft Office Tools
  • Bachelor’s/University degree, Master’s degree preferred
Job Responsibility
Job Responsibility
  • Responsible for maintaining and evolving the ORM Quality Assurance Methodology and desktop procedures
  • Establishes and oversees the execution of ORM Quality Assurance for the whole of Global ORM teams
  • Lead and manage a team of Quality Assurance testing team and be responsible for coaching and development of the team
  • Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
  • Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities including and undertaking quality assurance activities for areas as advised by the Head Operational Risk Assurance from time to time
  • Co-ordinating and managing stakeholder engagements within wider Risk organization
  • Responsible for providing management information
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Generous holiday allowance starting at 27 days plus bank holidays
  • increasing with tenure
  • A discretional annual performance related bonus
  • Private medical insurance packages to suit your personal circumstances
  • Employee Assistance Program
  • Pension Plan
  • Paid Parental Leave
  • Special discounts for employees, family, and friends
  • Access to an array of learning and development resources
  • Fulltime
Read More
Arrow Right

Finance Risk and Control Group Manager

The Global Finance Control Testing Team is responsible for the testing of contro...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred
  • Hands on experience in the Finance function in a Global Bank would be a plus
  • Good understanding of Financial Services products and services
  • Subject matter expert on controls design, execution and/or control testing
  • Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
  • Effective communication, written and presentation skills
  • Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
  • Independent thinker and able to perform a credible challenge of businesses/functions
  • Ability to work effectively on virtual teams, including across different geographies and time zones preferred
Job Responsibility
Job Responsibility
  • Supports the Controls Testing Utility by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights for all controls within the Finance organization
  • Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process
  • Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions
  • Maintains resource forecast for own team as well as forecasting for successful controls testing transition and Central Execution training
  • Prepares reporting on control testing results for Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team for socialization
  • Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing
  • Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics
  • Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing
  • Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
  • Fulltime
Read More
Arrow Right

Finance Risk and Control Group Manager

The Global Finance Control Testing Team is responsible for testing controls desi...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-6 years of experience
  • Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
  • Operational Risk Control & Quality Assurance
  • Developing QA exception reports and sample analysis, reconciliation, and quality testing of complex data sets
  • Outstanding leadership, communication, and influencing skills
  • Relevant experience in financial services
  • Project management and governance experience
  • Must have ability to foster working relationships with other leaders
  • Demonstrated judgement and critical thinking skills
  • Bachelor's/University degree, Master's degree preferred.
Job Responsibility
Job Responsibility
  • Supports the Controls Testing team by assessing control design, designing control testing tools, developing control testing procedures
  • Carries key responsibility for Control Design Assessment (CDA)
  • Performs decision-making of control testing design activity, including approvals and issue management
  • Approves testing procedures in Confluence
  • Maintains resource forecast for own team
  • Prepares control testing update for Operational Risk Forums (ORF) and senior meetings
  • Supports team on control testing design, execution, performance management
  • Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment
  • Maintains relationships with partners and stakeholders
  • Supports other relevant work efforts as directed.
What we offer
What we offer
  • Equal opportunity employer
  • Inclusive work environment
  • Career growth opportunities.
  • Fulltime
Read More
Arrow Right

Finance Risk and Control Group Manager

The Business Risk and Control Sr Analyst role at Citi involves contributing to t...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience
  • experience with work-flow systems
  • excellent project management and organizational skills
  • outstanding relationship building and relationship management skills
  • consistently demonstrates clear and concise written and verbal communication skills
  • proficient in Microsoft Office with an emphasis on MS Excel
  • self-motivated and detail oriented
  • bachelor's/university degree or equivalent experience.
Job Responsibility
Job Responsibility
  • Help coordinate governance and the facilitation of the execution of the Manager Control Assessment (MCA)
  • assist in contributing to the quality, completeness, and accuracy of the implementation of the Control Framework
  • provide support in the identification of issue root cause and recommend holistic corrective actions and improvements
  • support on the implementation of the Lessons Learned Policy
  • influence decisions on the review and challenge process within the FLUs
  • perform analysis to support the timeliness, accuracy, and completeness of the MCA
  • influence decisions to support adherence to the MCA Standard
  • support and contribute to Operational and Compliance Risk in accordance with Policy requirements
  • work with the team to identify, assess, escalate, and manage risk exposures
  • perform analysis to support Risk Appetite and monitor exposures
What we offer
What we offer
  • Equal opportunity employer
  • commitment to diversity and inclusion
  • best-in-class global benefits.
  • Fulltime
Read More
Arrow Right