Manager, Operational Resilience, HSBC

HSBC

Location:
China, Guangzhou

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Manager, Operational Resilience position at HSBC involves leading efforts related to Operational Resilience by collaborating with stakeholders, tracking remediation plans, and ensuring alignment with global operating instructions. The role requires supporting various assessments, coordinating scenario testing, and preparing governance meeting materials.

Job Responsibility:

Lead AMH WPB Business Service Owners (BSO) on Important Business Services (IBSs) and Critical Operation (CO) Leads in Operational Resilience Programme
act as a primary focal point of coordination with different stakeholders and assist in drafting OR artefacts for review and signoff by BSO and CO Lead
support the BSO and CO Lead to refresh the IBS and CO artefacts on an annual cycle or by trigger events
collaborate with key stakeholders to ensure the IBS artefacts are up-to-date
monitor and track the remediation plan of Business Vulnerabilities and Technology Vulnerabilities
assist in coordinating Scenario Testing with BCIM team and key stakeholders
support BSOs and CO Leads in completing their self-assessments, ensuring sign-off and obtaining risk steward comments
ensure all IBS artefacts adhere to global Operating Instructions and procedures, and ensure data quality on ARIS and BSO dashboard
prepare meeting materials for the BSO Governance Meeting, coordinate inputs from stakeholders, and arrange pre-meetings for material incidents
address and follow up on queries and challenges from the Second Line of Defence (2LoD) and Third Line of Defence (3LoD)
contribute to the global landscape of Operational Resilience programme activities, ensuring alignment with broader objectives.

Requirements:

University graduate
possess working experience from a banking/financial institution, familiar with HSBC products and business services
experienced in liaising with internal/external business partners
good command of written and spoken English as well as Cantonese
good knowledge in Non-Financial Risk (NFR), subject matter expert in at least one risk domain is a plus, e.g., Resilience Risk, Regulatory Compliance Risk, Business Financial Crime Risk
ability to work agile and experience in project management with good deliverables
experience in IT incident management / Third Party management / Business Continuity Management is a plus.

Nice to have:

experience in IT incident management
Third Party management
Business Continuity Management.

What we offer:

flexible working
continuous professional development
opportunities to grow within an inclusive and diverse environment.

Additional Information:

Job Posted:
April 30, 2025

Expiration:
May 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Operational Resilience