Manager, Onsite Services Job at W. W. Grainger (Athens)

New

Area Internet Services Manager

Reporting to the Regional Internet Services Manager with additional oversight by...

Location

United States , Orlando

Salary:

67440.00 - 87670.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor of Science or equivalent in Computer Science or commensurate experience
5+ years of experience in the hospitality industry in a technical role
3+ years of field experience in internet services support
1+ years of leadership or management experience
Ability to understand technical concepts and solutions and be able to communicate them so they are understood to a non-technical buyer
Familiarity with Internet services, bandwidth, IP wired and wireless networks, principles of computer hardware and software, webcasting
Preferred Certifications: CompTIA, Cisco CCENT/CCNA/CCDA/CCNP/Wireless specialties and/or other equivalent network and wireless vendors
Preferred Cisco IOS and hardware experience
Preferred experience with HP/Aruba, Ruckus, Meraki and other wireless solutions
Preferred experience with Cisco TACACS, DNA/Prime/WCS, Solar winds products and/or other network monitoring tools

Job Responsibility

Provide support for the technical sales of Internet Services and related products
Conduct proactive pre-sales discovery, determine client need, negotiate, and accurately quote and price the appropriate solution
Participate in onsite meetings with the hotel and client prior to and during the event
Understand the moves, and changes to the event specification that could have an impact on the services and react by effectively communicating appropriate adjustments to the team
Coach the sales team to sell Internet more effectively
Ensure the readiness of the network infrastructure installation and temporary network equipment
Establish and maintain positive working relationships with Internet Service Provider, Network Service Provider and Hotel IT team
Own the implementation of network configurations and customizations
Assist Senior NOC Engineers with aiding end users utilizing meeting and guest room networks
Act as level two support for level one field employees and guest room support teams

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Onsite Services Crib Associate

Location

United States , Peoria

Salary:

20.15 - 25.20 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of experience in related field
Lift 25 to 60lbs
Operate computerized scanning equipment and PC based programs including SAP
Customer service and sales growth oriented

Job Responsibility

Receive product from multiple sources including Grainger competitors
put away product and maximize cube space
Process backorders to fulfill customer orders and meet order ready times
Picks & stages customer orders to achieve our goals and Customer expectations
Pick and prepare orders for customer
Perform inventory counts to ensure inventory accuracy
Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
Support customer service by assisting customers picking up and loading product
Resolve customer problems promptly in a manner to retain and promote customer loyalty

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Parttime

Onsite Services Crib Associate

Onsite Services Crib Associates (OSCA) perform warehouse and inventory managemen...

Location

United States , Charlotte

Salary:

20.15 - 25.20 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of experience in related field
Lift 25 to 60lbs
Operate computerized scanning equipment and PC based programs including SAP
Customer service and sales growth oriented

Job Responsibility

Receive product from multiple sources including Grainger competitors
put away product and maximize cube space
Process backorders to fulfill customer orders and meet order ready times
Picks & stages customer orders to achieve our goals and Customer expectations
Pick and prepare orders for customer
Perform inventory counts to ensure inventory accuracy
Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
Support customer service by assisting customers picking up and loading product
Resolve customer problems promptly in a manner to retain and promote customer loyalty

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Supv, Onsite Services

The Supervisor Onsite Services leads a team and oversees all Onsite services (Ke...

Location

United States , Plymouth

Salary:

73400.00 - 122300.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

3+ years relevant experience of retail, manufacturing or industrial business experience ideally with some leadership experience
Understanding of financial and economic concepts to perform the P&L tasks
Situational leadership experience in a matrixed environment and lead others not directly within span of control
Experience building and sustaining partnerships and teams
Strength in process improvement, ownership and control and project management

Job Responsibility

Coach a team of 4-9 Onsite Representative and Specialists to maintain customer accounts within in a geography or customer and stock and organize products on time using essential tools and metrics
Select, coach, and retain a diverse team
Set the example and coach leaders in their understanding and commitment to live the Grainger values while creating positive team member engagement
Manage KeepStock projects in the service geography focused on improving productivity and profitability of the KeepStock offering
Ensure proper solutions and resources are being offered/deployed to customers
Partner with the sales team, providing expertise in Keepstock offer to help sales team to exceed incremental sales growth expectations to meet Return on investment for KeepStock sites
Maintain customer relationships and partner with the sales & branch teams to identify and address service opportunities
Be a strong KeepStock advocate by building an internal network with local Customer Service, Sales, Supply Chain and Consulting collaborators

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts
Tuition reimbursement
Student loan refinancing
Free access to financial counseling, education, and tools
Maternity support programs

Fulltime

Conference Services Manager

The Conference Services Manager will be responsible for servicing groups and nur...

Location

United States

Salary:

69000.00 - 71000.00 USD / Year

Marriott Bonvoy

Expiration Date

July 07, 2026

Requirements

Previous Event Management experience of 2+ years with Marriott experience is preferred.
Flexible and long hours sometimes required
Must be able to lift and/or carry up to 50 pounds
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to stand and walk for extended periods of time
Ability to bend and twist, push and pull, stoop, and kneel
Must possess excellent communication, follow-up, and organizational skills
Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals
Must be proactive and have a creative, positive, and focused approach
Understand the mission, vision, and goals of the hotel

Job Responsibility

Oversee all aspects of meetings, conventions, group activities, and related logistics to ensure successful event execution and client satisfaction
Execute and support the operational aspects of business booked
Be main point of contact for clients throughout the pre-planning phase and onsite at the time of the event
Build and maintain strong relationships with key accounts, vendors, local influencers, and clients to drive catering business growth
Create and present promotional, up-sell, and enhancement strategies to address need periods, maximize event bookings, and drive revenue
Maintain accurate, organized, and up-to-date files, develop customer profiles, and manage trace systems for superior service and follow-up
Prepare resumes, Banquet Event Orders (BEOs), and lead pre-conference and staff meetings, ensuring all event requirements are clearly communicated
Carry out supervisory responsibilities, foster teamwork, and promote a professional, courteous, and ethical work environment across departments
Maintain knowledge of and comply with departmental policies, service procedures, brand standards,4 Keys service standards, and safety and security procedures
Perform all additional duties as assigned by management

Fulltime

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Supv, Onsite Services

The Supervisor Onsite Services leads a team and oversees all Onsite services (Ke...

Location

United States , BEAUMONT

Salary:

67900.00 - 113200.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

3+ years relevant experience of retail, manufacturing or industrial business experience ideally with some leadership experience.
Understanding of financial and economic concepts to perform the P&L tasks.
Situational leadership experience in a matrixed environment and lead others not directly within span of control
Experience building and sustaining partnerships and teams.
Strength in process improvement, ownership and control and project management.

Job Responsibility

Coach a team of 4-9 Onsite Representative and Specialists to maintain customer accounts within in a geography or customer and stock and organize products on time using essential tools and metrics
Select, coach, and retain a diverse team
Set the example and coach leaders in their understanding and commitment to live the Grainger values while creating positive team member engagement
Manage KeepStock projects in the service geography focused on improving productivity and profitability of the KeepStock offering.
Ensure proper solutions and resources are being offered/deployed to customers.
Partner with the sales team, providing expertise in Keepstock offer to help sales team to exceed incremental sales growth expectations to meet Return on investment for KeepStock sites.
Maintain customer relationships and partner with the sales & branch teams to identify and address service opportunities.
Be a strong KeepStock advocate by building an internal network with local Customer Service, Sales, Supply Chain and Consulting collaborators

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Fulltime

Mgr, Onsite Services

Become the customer's first choice for the products and services they need to ke...

Location

United States , San Antonio

Salary:

88000.00 - 146600.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

5+ years of retail, manufacturing or industrial business experience with direct leadership experience
Understanding of financial and economic concepts
Experience leading in a matrixed environment
Experience in building and working effectively within different teams
Strength in process improvement, ownership and control and project management
Experience leading and working towards goals with a remote team

Job Responsibility

Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts helping customers save time and money
Use Grainger network to collaborate within multiple teams to achieve results
Implement Leader Plan which includes assessing and prioritizing, coaching and teaching, hiring top talent
Promote strong team member engagement, support team member development
Manage projects by allocating resources ensuring return on investment and profitability
Understand market conditions and trends and customer requirements to provide appropriate direction and guidance to the broader organization
Ensure the right solutions and resources are being offered/deployed to customers
Ensure optimal customer survey satisfaction levels
Partner with internal Grainger teams to provide KeepStock expertise to develop a tailored strategy that supports our customers business pressures and goals
Be a business steward by understanding how Sales and Service teams collaborate to drive profitable revenue growth and improve service levels

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Fulltime

Services Manager

Reporting to the Regional Director for Onsite Services, you will lead a team to ...

Location

United States , Baltimore

Salary:

95000.00 - 158400.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

5+ years' manufacturing or industrial business experience with direct leadership experience
Understanding of financial and economic concepts
Experience leading in a matrixed environment
Experience building and working within different teams
Strength in process improvement, ownership and control and project management
Experience leading and working towards goals with a remote team
Ability to be in the field three days a week coaching your team

Job Responsibility

Lead a team to help Grainger become customers first choice for the products and services they need to keep their workplaces safe, efficient, and functioning
Lead the District efforts for KeepStock (Grainger's vendor managed inventory solution) engagements and onsite customer service activities
Build solid partnerships to facilitate success allowing Grainger to extend our reach into our customer's locations and provide superior service
Manage a team of 10 to 20 Onsite Service Representatives/Specialists who maintain inventory in customer accounts helping customers save time and money
Use Grainger network to collaborate within multiple teams to achieve results
Implement Leader Plan which includes assessing and prioritizing, coaching and teaching, hiring top talent
Promote great team member engagement, support team member development
Manage projects by allocating resources ensuring return on investment and profitability
Understand market conditions and trends and customer requirements to provide appropriate direction and guidance to the broader organization
Ensure the right solutions and resources are being offered/deployed to customers

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Fulltime

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Manager, Onsite Services

Job Responsibility

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