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Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities. Goldfish Swim School is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence building curriculum promotes a love of swimming and teaches children to be safer in and around the water.
Job Responsibility:
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Helps train and oversee aquatics department to provide superior swim instruction to the students of GSS
Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
Gains knowledge and experience in the Front Desk software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment
Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction
Maintains current certifications and stays up-to-date professionally on the aquatics and management field
Fulfills other duties and responsibilities as assigned by the Employer
Requirements:
Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Bachelor’s degree or higher preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
Two or more years management experience preferred
Two or more years as a swimming instructor preferred
Lifeguard, CPR/AED and first Aid certification required