Manager - Office Operations & Administration / Operations Lead

• Oversee daily office operations to ensure a safe, efficient, and well-organized workplace
• Manage building maintenance including electrical, plumbing, HVAC, housekeeping, and security services
• Coordinate with facility management and landlords for repairs, inspections, and statutory compliance
• Ensure office infrastructure, assets, and equipment are fully functional
• Plan, procure, and manage office supplies, pantry items, and assets
• Maintain inventory records and control costs
• Manage logistics related to asset movement, courier services, and office relocations
• Coordinate employee travel, accommodation, and transport when required
• Manage petty cash, reimbursements, and expense reconciliation
• Track expenses, maintain records, and support audits
• Identify, onboard, and manage vendors (housekeeping, security, maintenance, catering, etc.)
• Monitor SLAs and ensure vendor performance and compliance
• Supervise front office, housekeeping, and support staff
• Allocate tasks, monitor attendance and performance
• Coordinate with HR, IT, and Finance teams for operational need
• Act as a single point of contact for the Vice President for administrative and coordination tasks
• Manage the Vice President's calendar, meetings, and appointments
• Coordinate internal and external meetings, prepare agendas, and track action items
• Handle confidential documents, correspondence, and reports with discretion
• Coordinate travel bookings, itineraries, and expense submissions for the Vice President
• Follow up on assigned tasks and ensure timely closure
• Ensure adherence to workplace safety, fire safety, and statutory regulations
• Maintain documentation for audits, inspections, and compliance checks
• Drive process improvements and cost-optimization initiatives

• Graduate in any discipline (MBA/PG in Operations or Administration preferred)
• 4+ years of experience in office administration, operations, or executive support roles
• Prior experience supporting senior leadership is highly desirable
• Strong organizational, multitasking, and stakeholder management skills
• High level of integrity and confidentiality
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
• Excellent communication skills in English and regional languages

Prior experience supporting senior leadership