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Manager of Transit Planning

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Massachusetts Municipal Association

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Location:
United States , Boston

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Manager of Transit Planning drives SRTA’s mission to provide efficient and equitable mobility. The manager coordinates with external contractors to lead service planning and data-driven engagement for short- and long- term initiatives. By aligning technical planning with civil rights compliance, the Manager ensures that all SRTA investments and service updates uphold federal, state, and local standards and promote community-wide equity.

Job Responsibility:

  • Analyzes ridership, performance metrics, demographic data, and land-use trends to evaluate existing transit services
  • Collaborates with the Authority’s operational division to identify customer needs and to provide data for route/schedule analyses and feedback on any service problems identified
  • ensures the accurate collection and analysis of data as input for scheduling, route design, service evaluation system reporting
  • Develops service change recommendations including route modifications and schedule, span of service, and frequency adjustments to enhance passenger experience while ensuring consistent and high-quality service
  • Conducts Title VI and equity analyses related to service changes
  • Assists in preparation of long-range transit plans, transit development plans, annual reports and other transit related studies
  • Serves as a point of contact for system service and bus stop change requests
  • reviews, analyzes and makes recommendations for modifications, as deemed appropriate
  • Serves as the Authority’s Title VI Compliance officer and monitors the Authority’s Customer Service programs
  • Support grant applications and planning components of FTA funding programs
  • Participates in public meetings and stakeholder outreach activities
  • Provides oral presentations, as needed

Requirements:

  • Bachelor’s degree in urban planning, transportation planning, public administration, geography, or related field
  • Three to five years of experience in transportation or transit planning (internship experience considered)
  • Strong analytical, quantitative, and written communication skills

Nice to have:

  • Master’s degree in urban or transportation planning or related field
  • Experience with public transit service planning or scheduling
  • Familiarity with FTA regulations, Title VI, ADA, and equity analysis
  • Proficiency with GIS, Intelligent Transportation Systems (ITS), Excel, and data visualization tools

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 16, 2026

Employment Type:
Fulltime
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