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The Manager of Sales Forecasting and Operations is a strategic leadership role focused on developing and implementing sales forecasts to support business objectives. This role will be responsible for creating accurate sales forecasts, as well as analyzing market trends and key business factors to optimize sales performance. The role requires strong analytical skills, strategic thinking, and the ability to collaborate with various teams, including finance, marketing, and sales leadership.
Job Responsibility:
Establish a forecasting process with ownership and accountability, allowing for scalability and efficiency
Participate in regular sales and demand planning meetings to review forecasts, identify risks and opportunities, and collaborate with cross-functional teams to align strategies and plans
Continuously monitor and evaluate the accuracy of sales forecasts, making adjustments and improvements as necessary based on changing market conditions or business requirements
Provide support and guidance to the sales team regarding target setting and performance analysis
Become a strategic partner to sales team
Create an integrated view of sales data, pipeline and trends through dashboards, reports and presentations, allowing team to summarize sales forecasts, performance analysis, and recommendations for management review and decision-making
Utilize standardized formats for tracking metrics and KPI’s across teams
Collaborate with the finance department to align sales forecasts with financial planning, budgeting, and reporting processes
Lead and develop a team of Business Analysts, fostering a culture of data-driven decision making
Establish and monitor KPI’s for sales operations, in alignment with overall business goals
Identify areas for process improvement and implement strategies to enhance forecasting accuracy and sales performance
Requirements:
Excellent written and verbal communication skills
Requires intermediate to advanced analytical and quantitative skills
Proven ability to build and maintain contacts and networks in the board/tabletop/TCG game industry
Ability to lead, motivate, develop and support a team of forecasting professionals
Strong ability to employ qualitative reasoning to provide context to quantitative results
Ability to provide efficient, timely, reliable and courteous service to external and internal customers
Able to effectively present information in front of groups and leaders of the company
Ability to travel frequently – up to 30% of time
Bachelor’s degree in business administration, finance, statistics, or equivalent
7 to 10 years of experience in business analysis, finance, sales, and/or equivalent experience in the Game Industry, with a focus on hobby retailers, but with general experience in all channels
Minimum of three years of management or leadership experience
Intermediate to advanced knowledge of Microsoft Office
Excel, Power Query, Power BI and other analytics tools