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Manager of Professional Practice and Compliance

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Stanford Health Care

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Location:
United States of America , Palo Alto

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Category:

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Contract Type:
Not provided

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Salary:

83.98 - 111.27 USD / Hour

Job Description:

The Manager of Professional Practice and Compliance ensures the provision of quality patient care by ensuring the clinical competence of Case Managers, Social Workers, Complex Case Managers, Support Liaisons, and Utilization/Denials & Appeals. This individual works collaboratively with managers, directors, content experts and educators throughout the organization, to develop, deliver, and evaluate education and training for staff. Responsibilities include developing and implementing orientation, in-services, and continuing education programs, utilizing current evidence – based practices while focusing on the knowledge and skills required to care for patients. Serves as an influential leader, role model, and consultant for clinical and educational practices. This individual will consult with managers and staff regarding patient care issues, staff performance, and participate in setting standards for clinical practice. This clinician will ensure the department is in compliance with accreditation and licensing requirements and maintain oversight with department policies. This position serves as a resource for problem solving, performance improvement, policy implementation and staff issues. Responsibility for the interpretation of data related to social work and case management and delivery of interventions.

Job Responsibility:

  • Promotes individual professional growth and development
  • Analyzes training needs based on system changes and recommends appropriate training solutions
  • Identifies, plans, develops, implements, coordinates, and evaluates education programs
  • Collaborates with other departments, managers, and physicians to continuously improve care coordination and integrates services
  • Develops and implements policies that guide and support the provision of services
  • Support the integration of the department's services with the hospital's primary functions
  • Maintains an openness to change and fosters that attitude with peers, staff, physicians, and committee members
  • Assists Directors in evaluation of processes and procedures that would ensure compliance with regulatory standards
  • Prepares department for accreditation surveys, monitors, and assures compliance with hospital policy and regulatory standards
  • Identifies learning needs and education gaps for the Social Work / Case Management department
  • Takes accountability for projects and/or other assignments as assigned by the Department Directors

Requirements:

  • Bachelor’s Degree in Nursing from an accredited college or university and/or Master's Degree in Nursing from an accredited college or university required OR Master's degree in Social Work (MSW) from an accredited college or university required
  • Five (5) years of progressively responsible and directly related work experience required
  • Knowledge of principles and best practices of case management, utilization review, social work, care coordination and discharge planning
  • Knowledge of managed care and commercial insurance, MediCal, Medicare, and other third-party reimbursement
  • Knowledge of principles and practices of organization, administration, fiscal and personnel management
  • Ability to ensures staff are compliant with applicable standards and requirements of external professional, regulatory and accrediting agencies/bodies for social work, case management, discharge planning, and continuum of care through policy and procedure development, implementation, and monitoring
  • Ability to develop and retain a multidisciplinary staff within the department
  • Ability to drive a culture of proactive, integrated, high quality patient care, innovation, transformation, and change within the department
  • Demonstrated ability to instruct adult education programs
  • Excellent verbal and written communication skills
  • Weekends and on-call coverage as determined by the Department Directors
  • Strong interpersonal, negotiation, and leadership skills
  • Advanced analytical, consulting, and project management skills
  • Ability to implement departmental standards and processes via education
  • CA-RN (Registered Nurse) required or LCSW - Lic Clinical Social Worker required

Nice to have:

inpatient case management or hospital social work experience, preferably with leadership experience and a background in education

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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