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Legends Global Logo Legends Global · Hospitality and Tourism

Manager of Event Services

United States, New Orleans Employment contract · Job Posted February 20, 2026
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Job Description

Responsible for assisting in controlling and monitoring the customer contact aspect and front-of-house division of the facility. Plans, monitors, directs and manages the event coordination, security, crowd control and outside contractor service functions. Assists in the planning & coordination of events to ensure a high degree of client relationships and successful events at/for the facility.

Job Responsibility

  • Serve as the client’s main point of contact for all assigned facility events
  • Collaborate with client regarding all event needs and requests
  • Develop and distribute internal documents such as staffing, cost estimates, event work orders, information sheets and post event reports/action plans
  • Develop meeting agendas
  • Research, review, and recommend equipment, materials, and supplies
  • Coordinate outside service needs with food and beverage contractor, decorators or other vendors
  • Coordinate with the marketing department regarding front of house marketing and social media initiatives
  • Coordinate and participate in proper inspections of the facilities
  • Supervise all staffing for assigned events
  • Assist with special needs or requests for all front-of-house arrangements
  • Make immediate decisions in conjunction with assigned Facility representatives in an emergency situation
  • Prepare reports, correspondence and analysis related to post event discussions
  • Develops institutional knowledge of facilities and ASM policies/procedures
  • Serve as primary facilitator monitoring & executing external communications
  • Proactively assist New Orleans downtown campus team regarding use and monitoring of all Shrine on Airline social media accounts
  • Organize and maintain facility photography database
  • Follows all training, policy and procedure requirements
  • Assist in preparation of the departmental budget and estimated revenues
  • Maintain the proper image and generate positive public relations
  • Manage and complete event or facility-related projects as assigned

Requirements

  • Must successfully pass a criminal background check
  • Must be highly motivated, self-directed, and have the ability to work in a fast-paced environment
  • Superior communication and organizational skills
  • Must be accessible, attentive to details and proactive
  • Able to work nights, weekends, and holidays as needed
  • PC Windows-based Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint
  • Experience within Facility Coordination is desirable
  • Bachelor's Degree or equivalent work experience, plus 1-3 years of experience with increasing levels of responsibilities in the facility industry
  • 1-2 years of supervisory experience preferred

Nice to have

  • 1-2 years of supervisory experience preferred
  • Experience within Facility Coordination is desirable
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