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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Manager of Event & Meetings

United States, Westlake · Job Posted February 20, 2026
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Job Description

The Event & Meetings Manager is responsible for managing small, medium and large-scale meetings. After event space is allocated, this position prepares all event documentation and coordinates with the Client Meeting Planner, property departments, and Program Team to ensure a consistent, high-level service throughout the pre-event, event, and post-event phases of programs. In addition, the Manager will provide support for Event Planners & Coordinators. This is a hybrid position.

Job Responsibility

  • Manage small, medium and large-scale meetings
  • Prepare all event documentation
  • Coordinate with the Client Meeting Planner, property departments, and Program Team
  • Ensure consistent, high-level service throughout pre-event, event, and post-event phases
  • Provide support for Event Planners & Coordinators
  • Ensure precise execution of group events by effectively coordinating all operating departments
  • Discover proactively, communicate, and coordinate all operational aspects required after space is booked
  • Fulfill the general, unique, or special meeting objectives of each client
  • Maintain positive relationships by ensuring open communication and timely updates with all departments
  • Communicate frequently with Meeting Planner to ensure expectations are met or exceeded
  • Coordinate all aspects of the clients’ needs by utilizing departmental services and local vendors
  • Communicate updates to reflect accurateness and status of all meeting requirements and attendee counts
  • Take a proactive approach toward guest and planner satisfaction
  • Perform necessary administrative tasks to include distribution of event orders, reports, filing, forecasting operational logistics

Requirements

  • 2 years’ experience in event operations, event planning or event coordination required
  • 1 year experience as Catering, Event or Operations Manager required
  • Strong computer skills
  • Highly proficient in Microsoft Excel and Outlook
  • Proficient in Word and PowerPoint
  • Strong knowledge of Event, Sales, and Catering systems required

Nice to have

  • Microsoft Teams and OneNote experience are desirable
  • INFOR experience is desirable

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
  • Associate Events
  • Closed many weekends and most holidays - 10 days of holiday pay
  • Up to 14 Vacation & Sick days per year
  • Weekly pay
  • Leadership and Career development programs
  • Free Lunch in Associate Cafeteria
  • Eligible for Medical Insurance and other benefits within 30 days
  • Employer matching 401k
  • Tuition Reimbursement
  • Free parking on-site
  • Free uniforms and cleaning
  • Benchmark Hospitality hotel discounts
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